blablacar Reviews
Transport

BlaBlaCar

1.8/5 - based on 304 reviews

BlaBlaCar Overview

BlaBlaCar has a 1.8-star rating, derived from feedback provided by 304 customers. In the Transport category, it secures the 4th position out of 147 companies.

Rating

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1 stars

Contact Information

Website

Phone
+3 318 576 2228

Address
84 Ave de la République, Paris, Ile-de-France, 75011, France

Contact BlaBlaCar Customer Service

BlaBlaCar Reviews

1/5

Driver not coming

Driver refused to take our booking and cancelled now but we are very urgent driver urgent cancel my booking

1/5

Where is my bus 4783

I received an email and message due to the the bus has delay for 50 minutes, but I still here and bus is not arrive and I don't know how long I have to wait?

1/5

My account not working

My account is not working without any reason my account blocked I am try 5 days but account is not working

5/5

Account don't login

My account did not open plz my account restart I request you I am a good driver and my customer request you

1/5

My account not open

Sir m ride post on bla bla car shimla to Chandigarh then 2 girls accept my ride then sit my car then she say let's go let's go and bad language the I tell wait mam 2 people not accept my car 2 people come then m going but she says let's go and but she's says let's go and mentally torcher let's go and I report your ID

1/5

Resolved: Me no received my refund

Updated by user Jul 16, 2023

Company fixed the issue and I have been provided with full refund.

Original review Jul 16, 2023
Me paechaz the ticket 8.7.2023 to 9.7.2023 but bus no coming and received new ticket my email 9.7.2023to 10.7.2023 Paris to Porto Portugal me cancelled the ticket but no received money

1/5

Problème de réservation et vérification de l’identité

Bonjour, depuis 3 jour que je suis attends pour vérifier mon identité mais je peut pas réserver mon trajet.

2/5

In crucial time no one contact.

I was in crucial situation I booked car delhi to bijnor but on time driver not contacted me for confirm ride

1/5

Money took but no driver booking

I have booked a trip for 2 people and blablacar got paid but the driver didn't book and i want solution

1/5

The Blablabus never appeared

I waited for an hour in Utrecht, needing to come back to Brussels and they didnt come. Waiting there, asking everyone, no one knew, I tried to call, no one answers. You feel completely forgotten and not knowing what to do they dont have either a customer service phone. And of course, they dont reimburse the money. A complete scam DO NOT travel with them!!!

1/5

I’m book the car but not received call driver

Bad service @@@@@ghhhddgjjvdsyhbkokjfdeyoknmmvcddaghjbvgjjkookhttrwwasxxgjjvjjbffghhhjoolouugvhkklbgfy

1/5

Zapłata za przejazd

Wykonałem przejazd Tarragona Torravieja. Pasażerowie zapłacili. W aplikacji Blabla jak mam otrzymywać swoje pieniądze

2/5

Redound

Its really frustrating of how difficult is getting in touch with this company. I bought a ticket with omio and i have to cancel for illness of a close family member i did more than 24 hours before. I got a voucher from blabla car bus which is so impossible to use because there are not buses or trips available ever. I wanted a refund even it wasnt the full amount but no one is able to contact me and give a solution about it.

1/5

Make a complaint

Hi Your company cancelled my trips with this references code: FTGR8Q and ILQXJG This cancellation give me rise to many problem: My trip from Nottingham to London should be cancelled. 2. My ticket from London to Nottingham should be cancelled. 3. The price of New ticket from London to Antwerp has doubled or tripled the price. 4. The price of ticket from Antwerp to London has doubled or triple the price. As you have cancelled my ticket and you lead to this problems. Now you are responsible for them.

1/5

The bus left me behind at the duty free euro tunnel border

I did submit the complaint 4days ago and I didn't get any compensation yet while I explained to them what happened I been left behind by the driver at the duty-free at the border of France going to London I was really depressed with that and I left my apple laptop in the bus and I couldn't get it back I did search for the phone number to call to findout where is my laptop and tell them where my bus to go to England no body answered the phone I was really stuck there so can you please something about it thank you your faithful mohamed fiala

4/5

Car driver don't receive my call

On Sunday 07-05- **** l booked a car from Vijayawada to Hyderabad in our app. Initially the driver accepted and he suggested the pickup point address. After that the driver phone was switched off and tried too many times to reach him but no use. I tried to call app customer service number also, but it's not get connected. I waited more than one and half hour for the car, but the driver not reach me. Then l tried another transport and I get the RTC. While traveling also I tried to call the driver but this time phone rings, but he didn't answer my calls. I'm really disappointed with the BlaBlaCar service that day. Unfortunately I didn't cancel the ride, that's why it shows the ride was completed in my ride list, but actually I didn't. This was the forest experience with you BlaBlaCar. Facing so much tension and stress with my mom and my kid. Please take the action on that driver. Even till now, I didn't get a call back from your driver to get clarification about that day.

1/5

Companies that still do business in Russia

Since Russia has invaded Ukraine, PissedConsumer.com cant stay aside. With this review, we present our teams opinion only - nothing more than that. We as an organization always defend the freedom of speech by providing a platform for consumers to voice their opinions and to talk about any problems they may have with various businesses. Today, we want to give voice to the tragedy of the people of Ukraine and let the world know the truth. A lot of major companies suspended their business in russia not to support the war. However, there are still large international corporations that continue operating and paying taxes in russia. Taxes that are used to finance the army of the aggressor. With this video, we want to show the consequences of such a decision for civilians in Ukraine and ask these companies to stop doing business in russia.

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