Birthday Express Overview
Birthday Express has a 1.8-star rating, derived from feedback provided by 14 customers. In the Party Supplies category, it secures the 10th position out of 38 companies.
Rating
Contact Information
Website
www.birthdayexpress.com
Phone
(800) 685-4996
16205 West Small Road, New Berlin, Wisconsin, 53151, United States
Birthday Express Reviews
Winda
Never received the tracking number for my order
I bought 2 Ballons of princess jasmine and 6 cup and never received the tracking number for my order
Senaida
Disappointed
I did place an order using code Cmbk25 and y'all charged me for it didnt get a confirmation email or order # just error message after y'all charged me for placing order.style="color:
Senaida
Order inquiry
I ordered five pink candy Starburst balloon weights and five neon turquoise balloon weights total cost of 17.85 which was charged to my card and I never got a confirmation number or an email I just got as sorry there was an error we will address it I have no information whether my order was processed or not but they did charge my card
Armanie
Missing item and the one i received is damaged
Received 1 item out of 2 damaged. Second one shows shipped together but its not in the box. Unable to reach them via phone. No response to email.
Danielle
Missing items from my order
Missing 15 boxes of lollipops from my order!!! Only half of my 30 boxes came. Sent 3 emails to ask for the rest of my order no one contacted me back!!! I WANT MY PRODUCT OF MY $$$
Christella
Issuing a refund
My order was canceled with out an explanation. Ive bin emailing them about my refund and nobody have yet contacted me
Josleidy
Undelivered package
good morning, I wrote here because I have not received a response from express birthday, I placed my order on 9/21/2022 and they sent it but the postal mail returned the package again to the express birthday facilities, I have tried to communicate in different ways and I received no answers of any kind, my son's birthday was yesterday and I had to make one more expense for the decoration, I never received my merchandise or my money back, I no longer know what to do with these people who are impossible to communicate With them I really feel cheated that I treat their buyers badly
Anonim
Items missing
Didnt receive all my items for my daughters paw patrol party. How old are paw patrol stickers of 20 only receive 16 and Ive been emailing for two days So I had to purchase another 4 stickers that I already paid for
Anonim
Poor Customer Service
I had items missing from my order. I emailed, messaged, tried to call, and even posted on their Facebook page to resolve this issue. I have not received a resolution. The phone number I was directed to call was disconnected. The email address I was instructed to use received no feedback, even though they claim that they have a 24/7 customer care team and they would respond in less than 24 hours. This has been going on for almost 2 weeks. I will not order from them again and will tell everyone about my experience to deter them from ordering from Birthday Express.
Alyssa
Didn't receive my items
We ordered several items but not all were delivered. We are missing all the party invites. I tried calling and phone rings once and hangs up. I also emailed 2 different emails to contact to have them ship what we paid for and NO RESPONSE! Super frustrating
Marchelle
Missing items
I was missing two of my items I purchased and I called customer service and no one answered or wrong number.
Anonim
Returns
I need a return label always I need a telephone number for some one to reach me I need some items return
Courtney
Received the wrong item
Was supposed to receive monster jam wall stickers and received a Kitty cat and a farm There is no way of getting in contact with them when you call them and when I email them they do not respond back