Best Choice Products Overview
Best Choice Products has a 1.9-star rating, derived from feedback provided by 812 customers. In the E-commerce category, it secures the 21th position out of 2408 companies.
Rating
Contact Information
Website
bestchoiceproducts.com
Phone
(844) 948-8400
15101 Red Hill Ave, Tustin, California, 92780, United States
Best Choice Products Reviews
Resolved: I never received the product ordered and gave been refused a refund
Updated by user Aug 01, 2023
Company fixed the issue and I have been provided with full refund. The company has sent a message to fully refund my purchase. I do understand the need for investigation, but with all of the aggravation, I will not be ordering from them again.
Original review Jul 29, 2023
I ordered a planter and it was never delivered. After several weeks of back and forth, they now say it had been too long, and I am out over$80.no
Anonim
Unsubscribe
Immediately did not know how it happened. I didnt sign up for mailing list. Please unsubscribe upon receipt of this message
Irene
I AM HIGHLY UPSET AND DISAPPOINTED WITH YOUR CUSTOMER SERVICE,DELIVERY AND PRODUCTS .
ON SEPTEMBER 22, I ORDERED TWO GUITARS FROM YOU THRU AMAZON. I REQUESTED IN THE ADDRESS THAT THEY BE DELIVERED TO THE APARTMENT COMPLEX MAIN OFFICE . I RECEIVED ONLY ONE ON THE 26TH AND IT WAS BROKEN IN HALF, AND DELIVERED DIRECTLY TO MY APARTMENT DOOR AND BROKEN AT THAT. I THEN REQUESTED AND RECEIVED A FULL REFUND OF $129.88. I STILL WANTED A GUITAR AS A GIFT SO I RE-ORDERED ONE THE SECOND THAT I HAD THE MONEY BACK IN MY ACCOUNT. THIS TIME I NEVER RECEIVED ONE AND WHEN I CALLED TODAY WAS GIVEN THE RUN AROUND BY ALINE AND THE SUPERVISOR ARCY.I SPENT 47 MINUTES AND 12 SECONDS ON THE PHONE TRYING TO GET MY MONEY BACK. I STILL DONT HAVE THE GUITAR THAT I WANTED TO GIVE AS A GIFT. THEN THE SUPERVISOR REFUSED TO TELL ME HOW TO FILE A COMPLAINT.
Dolores
Product
I ordered a christmas tree and it shipped in and now the snow is all over my livingroom. I am unhappy with the product and when I call the call gets dropped
Gus
I was billed $77.95 although to the best of my knowledge we’ve never used your company…..I suspect foul play my bank will begin a fraud investigation tomorrow.
My bank statement shows. $77.95 charge and Ive never used your companys products. Please reply to gusensananto@***.com at the earliest. A refund must be issued.
Chuck
You won't do anything to make it right.
Send me my money that you ripped me off of. ..................................................................................................................................................................................................................................
Chuck
The company is using a scam to steal money from trusting customers.
Getting ripped off. It was a scam and they knew it along. Enough is enough.........................................................................................................................................................................
maxine
Concerning a jeep I purchased
Parts are missing as well as one of the roll bars is broke. Im very unsatisfied for spending $389.00 I purchased online through Walmart website. If you could please call me back at 989-854-****
Larry
Can’t purchase replacement part and the kids ride on truck purchase at Walmart only last 10 months and stopped working
I purchased 12V Kids Ride-On Truck Car Toy w/ 3 Speeds, LED, Remote, Bluetooth and it stopped working and there are no replacement parts and they dont honor the warranty
Lorraine
Faulty
I was sitting on my swing reading and it just tore apart and I fell on the cement. It tore the whole length of it...I dont bounce like I used to at 80 ..I have had it 3 years put in garage out of the weather so I did not missuse it ,,I see no way to repair it ..its an 2 person outdoor swing with Canopy ..SKY1873+SKY3795
Chuck
GOT RIPPED OFF.
After a purchase on Ebay, they said because of my purchase I could get two free items that i could pick. I paid shipping of $5.95 each. 15 days later I was billed $59.95 for a cheap health watch and $59.95 for cheap ear buds. This is and was a total SCAM. This company should be charged with fraud. Both are junk.
Aurelia
Not the ukulele I ordered
I received the package today and what I found was not exactly what I ordered. SKY4075 Brown 21.9 in. soprano ukulele. The ukulele would not tune at all! Only the gig bag was included. No tuner, no strap, no extra string, no 3 picks and no cleaning cloth as stated in the description. I would like a refund and return this unsuitable product, please! It is unplayable. Send a REFUND FORM and I will return in the same box. I would like my payment of $32.99 returned to me or credited to my visa. Thank you very much. Sincerely, Mrs. Aurelia H. Wight
Rick
Unacceptable Customer Service
Spoke to customer service and explained our 2 year old umbrella handle/rachet as broken. Also explained it maybe from user error and I'm not looking for any free parts or replacement. Company offered no replacement parts or solutions. Only solution was to buy a new umbrella. Seems unreasonable that after two years they were not willing to do anything to help us out. Will not buy another product from Best Product.
Erwin
NEVER RECIVED THE 12V TRUCK BUT WANT ME TO PUT FOR FOUR WHEELS
How unfortunate when a company like this joins the establishment of others that advertise and can not deliver as they advertise. Their hypocritical values will produce an outrage within you. This is just another example of what I am going to explain why you should read those one-star ratings or reviews. Stay tuned, soon or later it is going to come to your backyard. The blatant manifestation of emails lies of supreme disservice can not be overlooked or downplayed. For over a month, I researched numerous websites for a ride on a power wheel truck for my grandson's birthday. After pulling back the curtains on other businesses that customers exposed their deceitI decided to go with Best Choice 12V Ride on Truck. In addition, I purchased an extra battery, charger, and extended warranty protection plan. My daytime nightmare began when I received the tuck wheels that had the wrong name on them. The second bolt of lighting came when they claimed I had received the truck which they screwed up for the wheels. You read it right, they wanted me to pay for four wheels without a car to put them on. They raised Lazarus from the grave and insisted that I pay them for the wheels. Lighting stuck again when they asked me to download a printout label for a refund for the wheels. The entire shipment is supposed to come in two separate orders, so how can I be refunded for a set of wheels and not the additional items is mystified. All *** broke loose when they said that the charger would not be shipped as advertised. I paid a shipping fee for all the items. Most likely a Walmart is down the street from YOU or at a click of mouse for better service. They are not worth a one star rating.
Anonim
Poor Product Quality
I purchased these Best Choice Product fade resistant umbrellas through Walmart.com and had them just over 60 days and they quickly faded and now look horrible. I contacted the company and since I was a day past the 60 day window they would only reimburse me 30% of what I paid for the umbrellas. So, I out $190 for umbrellas!!
Shanieca
Injury from treadmill
I sustained a poreneal tendon tear in my foot from their treadmill which has known defects. It has taken me months of correspondence for them to even give me the money to return the item let alone compensation for my lost wages and medical bills. This injury has caused me daily pain and I jave to attend physical therapy for 2 months and if I'm not better I'll need surgery. BEST Choice Products has not been forthcoming. It looks like I'll need to find legal representation.