BerryLook Overview
BerryLook has a 1.4-star rating, derived from feedback provided by 2800 customers. In the Footwear and Clothing category, it secures the 15th position out of 2429 companies.
Rating
Contact Information
Website
www.berrylook.com
Phone
(201) 812-2916
97 King Alfred Avenue, Bellingham, London, SE6 3HF, United Kingdom
BerryLook Reviews
Mary
Ripping Off Consumers for Years
I'm just one of several hundred a year of consumers ripped off by this company. You need to report this to the Federal Trade Cimmission.
Mary
No Product
Never got the product, no live person to speak to, no refund. There is no phone number to call and you get an auto reply when you send an email.
Mary
Federal Trade Commission.
Updated by user Aug 07, 2023
*** no!
Original review Aug 04, 2023
You need to report this to he FTC who is responsible for online shopping. The more people that report this website the faster it gets addressed! You also need to report this to your credit card company as an unauthorized charge. My bank reimbursed me. Lesson #1, FCC
Jacquie
Purchase order confirmation
Awaiting my purchase order number and confirmation for my purchase. People be aware, I have ordered three dresses from berry Look paid £85.43. I am still waiting for my confirmation of purchase. Seems they cannot find my order, however my money was taken. Now I am seeking legal advise on how to get my money back. Stay clear from this company.
Anonim
Need to return an order
I need help returning an order, i dont like the shirt. Order number #E224**** I had already sent a message and picture Please help, thank you
Anonim
I was calling to check on my order status, but l couldn’t get any response. The call sent me to a sign in page no help at all. How do you check on your order status, you have my money ?
I dont know the status of my order, there is no way to contact you. I am very concerned that l have been scammed.
Copeland
It would not take my payment. I need to talk to a person, if not my order is cancelled!!!
No you call me . I've wasted to much time on this order and your very poor web site. Phone calls only!
Vivian
For retun lable
PLEASE forward your refund label so I get get pass this issue either item fits. No one has responded to previous messages.
Loyda
I’ve been trying to contact them for a return for almost a month
I received a response, which didnt answer my question. I waited almost 2 months for one order and the other order had the wrong merchandise.
Nadezda
Nadezdavinogradov55@***.com
I have never received such garbage. I want to turn to a lawyer, you are decivers and I will prove it. You have not sent an order sp22o8o3mRFS Denim Prlnt Loose Retro Pants $29.95. and SP 230****VGS Pockets V neck midi Dress $31.06 and many was the withdrawal. The quality of things does not match the price and size. I have pictures and videos your order.
joscelyn
Didn't received all the items I orderedJo
Only received two items out of 8 items the items. The two items are too small. Try to call give you a number thats busy always. Bad customer service spending my order total over two hundred dollars
Phyllis
Underpayment
I ordered a coat. It took too long to get delivered. I received my money back from PayPal. Then the coat came, I needed to issue new payment but t there isnt a decent way to contact them. So I sent a money ordered to Hong Kong which is the mailing address. But emailing them or calling them was a nightmare. Even when you try to write them on their comment page, nothing goes thru.
Roberta
Bought coat Nov.17,2022. Over 2 mo.& nothing, fake track #'s, repeat letters" be patient". SCAM...DONT ORDER, You will lose your money!.g
They took my money out, when ordered coat Nov.17, 2022 and over 2 months...no coat.Gave fake track numbers, told ME to call post offices( which I did & nothing. Keep receiving same response:. sent out, track #, & be patient. This is such a bad scam, nothing but lies. AND DON'T USE PAYPAL, THEY WILL NOT HELP YOU GET YOUR MONEY BACK!!!
Stephanie
My coat
E222**** Im not happy firstly I ordered November 27 and I just got my coat today secondly its not the color I ordered or the size I ordered. I ordered a grey and its a brown color I ordered medium and its a large and it doesnt look like the picture at all, Im worried I wont ever receive a refund bc of how long it took too receive the coat..I will never order from this company again. Thank you for reading this
Anonim
Exchange
No experience since I can't contact nobody,no customer service, no phone,nobody to answer my issues,0 service
Bonnie
Resolved: Website not working
Updated by user Jan 24, 2023
Company fixed the issue and I have been provided with product or service ordered. Eventually, the orders went through.
I received an email apology to let me know items were on the way, and they would be fixing their website and looking into it. This took many weeks. I have since received my order, and their technology process is still lagging as I receive two emails still responding from the first time lol.
Eventually it gets looked into, takes a VERY LONG time then duplicated responses. No lost money but be very careful in tracking it!.
Original review Dec 25, 2022
I keep processing payment through PayPal, and your website will not complete the transaction. Attempting to reach Customer Service and even though I am typing the code and write it keeps saying code validation error. What is going on with your website?