Beazer Homes Overview
Beazer Homes has a 1.7-star rating, derived from feedback provided by 75 customers. In the Home Builders category, it secures the 22th position out of 246 companies.
Rating
Contact Information
Website
www.beazer.com
Phone
(888) 623-2937
1000 Abernathy Road, Suite 260, Atlanta, Georgia, 30328, United States
Beazer Homes Reviews
Anonim
Trash inside the walls and bathroom air vent not to anything
Our house was built 17yrs ago we recently had pipe problems that we had to repipe the whole house. When the plumber cut the wall on the tub area we found TRASH inside the wall!! A couple of years ago we also found out that the air vent in our bathroom was just left unattached laying on top of the bathroom ceiling/attic area! Luckily our handyman was able to create *** on the side of our house and was able to direct that vent out!
Sandra
New home purchase
I am writing to make known my discontent for a new purchase I made. The house was a year and 3 months old, hence the one-year warranty was exhausted. There was a severe and heavy rainstorm at the beginning of May that caused a leak into the wall of my den, the room facing the street. It was not related to the roof being damaged. As it was out of warranty I was told that I was responsible to be checking the caulk around the windows. However this is a ridiculous expectation to be checking and recaulking the exteriors windows on a NEW build so early on, interior I understand. I had to employ a leak detection company who inspected the windows and found several cracks in the mortar and areas never sealed or not sealed appropriately to begin with. The cheap silicone used was just lathered around certain areas of the windows. I did bring this up to the warranty person and mentioned it months before my warranty expired, however they said that they really shouldn't be doing that that it was my responsibility . When I pointed out that it was in fact areas that were missing to begin with they "did me the favor" to seal the windows on the bottom floor. The upstairs outer windows, lentils were the problem and were not sealed properly or at all. This in turn cost me over $3,000 to reseal every single window on the exterior of the house with durable material and warrantied work. This shows the poor craftsmanship and detail that was given to this house given the fact that there was a delay in items, brick and such. Quality should have been a factor especially given the fact that this company prides itself on quality. Given the amount of wait time on the build to be completed and money I am paying for this house, I was expecting a better quality build. When this house was being built every single item that I upgraded to would have been overlooked and not installed had I not been following up weekly. Early on I had to have them rip *** in my bathroom to fix the wrongly installed rain shower. (Which I had to tell them I had upgraded to when the house was still in studs) The peace of mind of purchasing a new house is gone as I am now expecting the next thing to come up.
Anonim
Beazer Home Buyer BEWARE
WARNING: If you are considering a Beazer home, investigate the HVAC enclosures for the home, and talk to the neighbors. I bought a Beazer home 8 years ago, it was 10yrs old at the time so the homeowner warranty has done. The HVAC was dying when I bought it. Replaced it with a robust unit. Per multiple subject matter experts my new replacement unit that was 7.5yrs old is dead due to poor HVAC and duct work design by Beazer. Unless I rebuild the HVAC storage space and duct work, I will forever have this problem. Beazer had declined to investigate since they are off the hook legaly. Great to see them standing behind their "quality craftmanship".
Linda
ARC committee
ARC committee turned down request for solar tube 1st time "not at this time" lame vague reason 2nd appeal no reason
mike
Poor service unfinished job
Our property has been completely finished and occupied for over a year and a half and Beazer still has not paved the roads and taken down the signs. Once they get there money they do not finish what they say they will do.
MURRAY
Warranty Work
Original review Jan 11, 2022
I purchased a new home from Beazer over 8 years ago. About 3 years ago, we experienced serious foundation issues. Jim Shields and his team repaired my home, which was a long and arduous process professionally, on my wife's and my timetable. At every step of the process, they met or exceeded what we needed to be done. We have purchased 4 new homes over the last 25 years, and we know what comes with new home purchases. But while most builders work harder at getting out of fixing the problems, Jim went out of his way to ensure they got fixed the right way. Even minor issues that came up afterwards they have fixed and some they could have told me they weren't going to fix, they did fix.
Menchie
Poor Building quality, poor costumer service
We are not so happy with how the builder had been responding to our house issue. This house was built in December 2016. Within a year of moving, tiles in the kitchen needs constant replacement due to cracks. A few years later, cracks have been visible to one wall of the kitchen to the wall of the other side which is the bedroom, with bigger line of crack in the kitchen dividing the house front/back. However we try to complain, the action is too slow. Adding COVID-19 made the company has more reason not to act. The house is now reaching 5 years but Beazer had been silent in-spite of our complaints. If we knew its gonna be like this, we had never signed up with Beazer here in Bonbrook Richmond/Rosenberg. So poor building quality and poor costumer service.
Anonim
FOUNTAIN ISSUE
There is lack of Communication. I understand this is a process. But its been for over 2 YEARS!!! I HAVE A VERY BAD ISSUE OF A BUG PROBLEM. ALL OVER MY PATIO AND SCREENED PORCH. ALSO THEY ALL SURROUND MY SIDES OF MY HOME, AND INSIDE NOW. I PAY $85.00 EVERY MONTH FOR A BUG COMPANY TO HAVE MY ENTIRE PROPERTY AND SIDE OF MY HOME TO HELP ELIMINATE THIS MAJOR ISSUE. I BEG TO RESOLVE THIS PROBLEM!!
ANGELA
WARRANTY ON AIR CONDITIONER
We purchased a second home (townhome) in CA. 1231 sq feet for $418,000 and we only spent winters there for the most part from Sept 2018 through present. During the first year, the thermostat completely went out and needed replacing, and warranty covered. However, Beazer refused to pay for the $800 AC repair needed recently needed
Rickey
Deception
When purchasing this home, the sales people show you a pitcher of this floor plan with the energy usage of about #130.00 a month to operate this home. I have exceeded this by some $60.00 a month and this is keeping my thermostat set at, 85 degrees. How much deception is needed to sell these homes. I paid extra for this, Cocoon Rap, for this house being told it is more efficient. Where?
Anonim
Plumbing issue
Hi, I have no complaints with any of your local employees. My problem is that I came in my 2 year old home and had a flood on my kitchen floor coming from the kitchen sink. I did call and my warranty has expired as of March 26, 2021. I did not move in until June 21st 2019, I read in your warranty period standards, "We sometimes break our own rules-IN YOUR FAVOR". I really feel this is the time you should honor the warranty until June 2021. I really think it is just the faucet, leaking from the top of the sink and underneath. I have lived in homes for 20 years and never had to replace a faucet. I am the only one living there at this time, my husband is still working up North. I have had other problems with my home , driveway had to be completely redone. my whirlpool dishwasher has stopped working , my fridge has had problems, and my microwave shoots sparks, Whirlpool appliances were given as an incentive. (didn't last too long! I have not complained to Customer service about anything, but tI am asking that you break your rules and have someone come out to fix it and Beazer cover the cost. I turned the water off because I have been away, but I really would appreciate a call. Again, I spoke with the local employees and have had no problem with them, they are just doing their job. .
Derrick
Structural damage
Theres a structural crack inside of the house extending from the ceiling downward the continuing to go in that direction
WillieElizabeth
Complaint
Had a walk through celebration on Sept 9th with Beazer Homes of Sheffield Park. Myself, my spouse, and our agent was not very pleased or happy with the conditions and quality of the home.
Anonim
Get paint color for door.
They called me back about 7pm that night and had the colors for me to repaint the door. Awesome customer service.
laura
Not too bad
I bought a Beazer townhome, and so far I am pleased with my purchased. Everything promised has been delivered. My only complaint is the backyard grading, which is less the optimal. Work has been done, however incorrectly. My frustration is getting the job done right and completed. I will contact the manager for home warranties.yes