bbva Reviews
Banks

BBVA

1.4/5 - based on 144 reviews

BBVA Overview

BBVA has a 1.4-star rating, derived from feedback provided by 144 customers. In the Banks category, it secures the 55th position out of 469 companies.

Rating

5 stars
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1 stars

Contact Information

Website

Phone
(888) 762-2265

Address
300 Fifth Avenue, Pittsburgh, Pennsylvania, 15222, United States

Contact BBVA Customer Service

BBVA Reviews

1/5

Cuenta 251655****

necesito saber si mi cuenta sigue activa con el banco, no consigo contacto estoy buscando contacto con el banco para saber la situacion de mi cuenta anterior numero The Laredo National Bank. 9400***-* Teresa Cristina de Andrade Bock or Isabel de Andrade Bock

5/5

Verification

Please I want to verify when some made a transfer on the bank to another bbva account and the iban number is correct and missspel one alphabet. Will the transaction go through

1/5

Wire transfer from my chase account april 7 never delivered to recipient at bbva you still hold my $4000 send me an email so i can send a copy ofwire jrvalentino@***g .com.512787****

failed wire transfer april 7 from my chase account to bbva customer you are still holding my $4000. send me a email link so i can attach a pdf of wire jrvalentino@***.com 512787****.

1/5

No puedo hacer una transferencia

No me atienden no puedo transferir un dinero y nadie me atienden para cambiar el pin que no me sirve u tampoco puedo cambiarlo ! Me dice comuníquese con la entidad ! Por favor esta es mi pensión y necesito este dinerito

1/5

Card balance

Just want to get my balance Your website and software are impossible. Whats my visa balance? What do you need?

1/5

My personal account number

I am trying to get my account info so I can start using my account. I lost my card and can not find my account info anywhere

1/5

Activation of app

I am trying to activate my BBVA Empresa App for BBVA mexico but with no success and your team couldnt help. Thanks

1/5

Refund

No it have not been resolved if someone can please call me back. I would appreciate it my phone number is 713805****.

1/5

Cuenta251655****

Sigo intentando contacto con vosotros, por favor. Necesito localizar mi cuenta ( en origen del Laredo National Bank 9400***-*) porque quiero cerrar mi cuenta en el banco y solicitar el envio del saldo que tengo con vosotros (aproximado 1.200 dolares) A cual direccion de correo o email debo enviar los documentos, porque se los envie todos a la direccion de Birminghan en 2019 y nunca recibi respuesta. He enviado por correo< fotocopias de los pasaportes, solicitacion de cierre de cuenta, datos de mi banco en Brasil y principalmente el documento original de apertura de la cuenta. He llamado por telefono ese mes , dos veces, al telefono internacional del PNC y dejado el mensaje, igual repito, si podeis enviarme la direccion a la que puedo mandar los documentos otra vez, por correo o email, y si posible localizar el sobre enviado a la oficina de Birminghan, que nunca me contestó. Teresa Cristina de Andrade Bock y Isabel de Andrade Bock Rua Dr. Oscavo de Paula e Silva, 41 São Paulo - SP Brasil phone home (+55.11) 5093**** Gracias

1/5

Deposit problem

I received $25 via Venmo on February 19th , and by a mistake , I clicked on transferring it to BBVA compass account . And I dont have it anymore . What can I do ? Could you please send me that money back or transfer to my CHASE account ?

2/5

Lack of Ability to Talk to Someone Knowledgeable

Can talk to anyone in the account review team? Need help getting an Auto Loan Lien Release. My loan was paid off years ago. Now I cant sell my car because Compass Bank never released their lien on my car. This is a problem. Please help. Chris Wilson 970-309-****

2/5

Complain

I would like to know. How can it be possible that i try more than 5 time to get an issue resolved and everytime. They just came up with some non sense answer. An employee. Of BBVA. Was sharing my information to a relative of him that was my exboyfriend. So. He new every movement that was done to my acct and. Info of the deposits that was made to me and names of some customer i had So he would find. Some how there contact. And contact them to say all kind of stuff to the point they stop doing business with me so it caused me so much financial lost. So I contact special unit so is called specialist at BBVA. And all they say is: do you have proof? I mean. Why would someone make all this just for fun? So I say to check how many calls i make. And check who opens my acct y the reason I don't call often. Or visit the the bank. And the answer I got was again same but now they wanted me to remember. The date and time of the calls i hade made and reason. Has this happen to anyone beside me??

2/5

Account access

And no longer recognizes my account since PNC bought out BBVA it no longer recognizes my debit card number it's like I don't even exist and I just want to have access to my money. Even customer service number doesn't work

1/5

ROL - JS3TY92VX5410****

Hello, I need a ROL for James Udell Teague for a 2005 Suzuki XL-7 in order to get a duplicate title with TXDMV. Please mail it to Elder Mitsubishi, 910 S Bell Blvd, Cedar Park, TX 78613

1/5

Bad Credit

I had a car loan through BBVA compass in 2021 around August the loan should have been paid off.for 5 years they automatically withdraw from my banking account,the last payment was not withdrawn.in 2022 around August I was notified from PNC BANK had taken over BBVA COMPASS and that I owed 1 payment.no one notified me of anything about this situation.i paid the payment,still no notification from bank.now my credit is not good anymore because of this situation.do not know what to do.

4/5

Lien release

Dad purchased a car financed thru this bank in2003 and when the loan was paid off he never received the title with the lien released he passed away oct 21/2022 and we are trying to clean up his estate

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