Backblaze Overview
Backblaze has a 2.2-star rating, derived from feedback provided by 5 customers. In the IT Services and Solutions category, it secures the 59th position out of 279 companies.
Rating
Contact Information
Website
www.backblaze.com
Phone
(650) 352-3738
500 Ben Franklin Ct,, San Mateo, California, 94401, United States
Backblaze Reviews
Marcela
I need to know which authenticator app you use to reset my password
I need to know theAuthenticator app you use to reset my passwords. I have tried my google authenticator app and but my 6 digit codes dont work. Please help me get done. Thank you
Thara
Ypdate payment method
This # was a voice mailbox that told me to go to their website for customer service by email or chat. I want to speak with a person directly.
BRUCE
Cancel service
The most horrible customer service ever. I am trying to cancel service and they are unresponsive horrible customer service.
Anonim
All is great except ability to talk with some in person . I need a call back please
We just sent you the WRONG box for a refund and we need to get the one we sent you by mistake ... we mixed up the labels ... PLEASE call or text today Tuesday ASAP
Fredrica
BackBlaze has not backed up my computer for 80 days and support is non-existent.
The Error message read disabled after I updated my computer. I am on auto-pay monthly service charges. Email is the only way to contact BB support. Often there is no response or the only reply is a form letter acknowledgment of my request with no follow up. Any support is email irrelevant. Chat is worthless. Corporate office will not take a support call.