B And B Theatres Overview
B And B Theatres has a 1.6-star rating, derived from feedback provided by 41 customers. In the Cinemas and Theaters category, it secures the 12th position out of 76 companies.
Rating
Contact Information
Website
www.bbtheatres.com
Phone
(816) 407-7469
105 N Stewart Ct., Ste 200, Liberty, Missouri, 64068-1399, United States
B And B Theatres Reviews
Shamicka
Website is awful and customer service is a joke
Original review Aug 15, 2023
When buying tickets online I received an error message after putting in my payment information twice. Never received the tickets via email and they charged me twice. Contacted them 3 times with the information they requested and they wont respond or refund me my money! Website is awful and customer service is a joke.
Brenda
Ordered wrong day online
Original review Aug 05, 2023
Had all sorts of problems with website. Tried to login. "No account with that user name*. Tried to create a new account. "That user name already exists". Gave up and logged in as a guest. Then, ordered movie tickets for the wrong day. Called b&b. Made numerous attempts but could never get a live person. Emailed B & B. Got a response that said "unfortunately there are no refunds or exchanges*. Worst customer service ever!
Anonim
Did not receive the gift card I paid for
I have contacted them 3 times via the online help and have only received the boilerplate reply, I even looked up a phone number for an executive of the company, called left a message. No response. Basically they stole from me
Micki
Need to change ticket time
I can't talk to any live person at theater i got free ticket and one paid for ticket this morning through Atom for Sound of Freedom and i picked 4:10 this afternoon and the code is good through 8/8 so i am just trying to find out if i can use the tickets for any showings between now and the 8th because we can't make it to the one today?
Anonim
Never recieved email after buying tickets
After buying tickets online I never recieved the email with the a QR code. I immediately called and emailed support but wasn't able to speak with anyone even after trying several times. I never received my refund and was scammed out of over 40 dollars. I will never be using this service again.
Lynette
Charge for tickets
Reserved seats online adult seats for 3 should have been $39 including tax and a senior ticket should have been $11. My card was charged $58.37. I have yet to find out what the extra amount was for and of course nit able to speak with a person by phone. The theatre is not in my town.
Delpha
Wondering why the theater isnt open
Post your times on when you open also get more food options. Nooooo Okay Okay okay okay okay okay okay k
Rachael
Refund
I have two unauthorized charges of 20.50 on my credit card that I need refunded. Please contact me by phone or email regarding this.
Vicki
Gift card issue 4
I have 4 gifts cards and unable to check balance via website. Please contact me for info and resolutions. Ty
Livia
Will Sound of Freedom be shown
Trying to call hannibal B&B no answer live in hannibal want to see sound of freedomwill it be shown here No one e wants to drive hours away to see...come on now please
Fabian
Bad experience
Went to the 7:30 one it had Kids screaming and running around kicking seats also my seat was broken even the one beside me so I couldnt switch and there was a lady watching *** in front of me half way throw the movie
Christopher
Power outage rescheduling
The fact that you have to drive to your theatre to try and resolve an issue and absolutely no one answers the phone in attempt to call and get answers is absolutely some of the worst customer service I have ever experienced and will not be spending my money in your establishment again.
Blanchie
Never received e gift card but my credit card was charged
I bought an e gift card for my husbands birthday but never received the gift card although my credit card statement said it was charged. I would like a refund or the gift card sent to me.
Gavit
Pour quality
One month complete but my shoes not received please help and call Shop owner ne mere sath froud kya hai