Avast Software Overview
Avast Software has a 1.9-star rating, derived from feedback provided by 687 customers. In the Software category, it secures the 8th position out of 1129 companies.
Avast Software Reviews
I need to get a refund and I was having trouble finding the email to cancel my avast subscription
I was trying to cancel my avast membership but I could not find the email associate with my account and my they charged my debit card and I would like a refund
Long wait time on phone
Original review Aug 11, 2023
There was a very long waiting time on the number listed on this site. Here is the priority line +1-801-eight eight two-two nine nine eight , there is no wait time on this number. Thank me later for ;-)
Charged for 10 computers not 1
The number you gave is not valid. But I did eventually get the real number online. They said they will refund within 14 days. They charged my credit card two months in advance when I actually had canceled the auto renew. Also I had written that for only one computer but nobody acted or changed anything!
Yall deducted 39.99 out of my account a a month ago and it says I have basic service.. I paid for premium! Yall took it out of my account! I never get what I pay for with this service!!!
There was aa pop up shown in my laptop and I really select the back and in there my system there was already selected the debit card and they deducted my money.i want my money back.
I was charged $55.99 to my card for a product I never wanted nor that I authorized. Please call me back at 403481****.
Refund for cancelled subscription
I have not received my refund, I have contacted my Credit Card company to file a dispute, the only confirmation I recieved from you were saying I would not receive recurring charge next year nothing about my refund ,
Does not recognize that avast one has been downloaded,
I did download it but its not letting me activate it . When I try it just says,you need to have Avas one downloaded. It also registered that I had zero devices to connect it to. When I called, it was just a busy signal.
Support for up
Since internet was slow, agent was supposed to call back after support log me in is loaded.tried to call after loading but no answer.
I have paid for this service for a year hasnt been 6 months you charging again so fix this problem or give me my money back
I have never used the services and when I noticed that I was being charged for something that I have never used I instantly disputed it. I requested a full refund but was told that I can only get
Partial refund but I need to allow you guys access to my account. I have never used your services not once but it was easy for you to take out but your making it difficult to get my money back.
Resolved: I am ready to cancel my subscription to Avast because I can never, never reach anyone when I have a question about my products and I continue to get more and more ads when I have paid for two years o
Updated by user May 20, 2023
Company resolved the issue.
Original review Apr 20, 2023
I dont understand why I keep getting ads that my phone isnt protected when I have purchased a two-year plan for avast that includes not only my desktop, but my laptop and my iPhone? I do get tired of these constant ads when Im supposed to be fully subscribe for two more years.
Cancel subscription to avast software
I want to cancel please my subscription to avast software because money in being withdrawn from my account without my having given an order and also I' m not interesting to avast software legal. My number of account is IBAN 59 0140 **** 1010 02** **97 937. Thank you PANAGIOTIS KISSANAKIS Lawyer in Piraeus in Greece 113 Street Filonos - Piraeus
Took money out of my checking I DIDN'T order to be
You left me no money for my grandkids Easter. And did not have permission to *** my checking account. You always ask before hacking and taking money that is not yours. I'll be glad to have my $83.45 you stoled from. I am not happy at all. I hope I get that money back I have a month before I get pd.
Concern about a double billing of product
I was charged for DRI Avast software thru PayPal and my Discover card. I planned on requesting a refund and eliminating all Avast products. After talking with customer representative he explained the purpose of the program and so I decided to keep it and continue with payment thru PayPal. I have contacted Discover and have received a refund from them. I discontinued auto billing. Feel much more confident about my computer use now.
This rating is for waiting on the phone 30+ min to talk to someone is nuts!!
I am being charged too many times for subscriptions I didn't sign up for. There is a charge pending for service I didn't sign up for.