autodoc Reviews
Auto Parts and Accessories


1.8/5 - based on 94 reviews

Autodoc Overview

Autodoc has a 1.8-star rating, derived from feedback provided by 94 customers. In the Auto Parts and Accessories category, it secures the 57th position out of 513 companies.


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Contact Information


+44 203 885 0006

Josef-Orlopp-Straße 55, Berlin, 10365, Germany

Autodoc Reviews


I need a radiator

Call not going through, I need a radiator for an Audi A3 Ef69tou can someone give me a call please 0774974**** Keith


Wrong parts

Order no 9382**** I ordered disc for my 190 mercedes and got disc for an Aston Martin The Pads are correct but the disc are not could I have the correct disc sent and the price corrected.


I don’t receive my item

I buyed 2 item for the autodoc and I wait 2 weeks I need for tomorrow, with can I do I this case please help me


Refunding missing

9250**** order cancelled Name Dan Adrian Asandei id 6499**** I have cancelled a order and i didnt get my money back in 5 working days i try to call sombody from your company but nothing ! No response no nothing !


Wrong order

Hi they send me a wrong order. I'm waith to send the label for 1 week.I left a bunch of messages but nothing.evite


Hi, I am going to order today 24th Jul 2 items as...

Hi, I am going to order today 24th Jul 2 items as below 1 - Dr!ve+ Engine thermostat Article number: DP2310.14.0680 2 - RIDEX Sensor, coolant temperature Article number: 830C0034 what is the delivery time, as I need them tomorrow Tue 25th Jul, Please let me know ASAP Thanks Majid


Sent wrong part

Ordered break pads took it to the garage and he told me that they are not the ones. Pissed off had to buy new ones.


Back plates

I have recieved back plates for a peugeot 307 the ones i need is 308 ll cv15htl so can i send these back


Delivery issue

Hello, my order number is 8673**** and it was issued on 24/04/23 using the tracking app I see that my order is in Poland for some reason when they should have arrived in Romania, where I put the street and zip code. It also says that is delivered. I dont know what is happening but my order which is not a small order should have been delivered to Romania long ago, so please contact me and let make this work somehow and get my order delivered to my country and the right address. Thank you.



Getting charged twice Inc safe delivery £3.95 placing order for 2 different vehicle delivering to the same address and account holder


Disappointed employee

I'm an ex employee into this company. So, the ex manager has promised an annual KPI for 2022. Now, in the end the big manager has resigned and became another one called Alex. He has rejected this annual KPI and I didn't get paid for. This matter was escalated and no solution. If you are promising something- just do it even if the managers are changed.


Never replied to my email

I have ordered parts on is already 5th of April. I have sent an email on the 2nd.May when my order arrive. Autodoc customer service never replied me !!!. Think twice before you will order!!!:( I WILL NEVER ORDER ANY PARTS FROM AUTODOC!!! POOR COMMUNICATION!!! AVOID!!! AVOID!!! AVOID!!! ncs.newmarket@***


Terrible customer service

Don't believe the app telling you that parts fit your vehicle, they don't! And you only get 2 weeks to send them back. Sent parts back, 2 weeks later still not had a refund and they claim not to have received them yet! Utterly useless, avoid at all costs.



Although the items are available, they are not shipped within the announced deadlines. I have items whose shipment has been waiting for collection by the carrier for more than five business days.



My buying rubbish tyre compressor inflator brand Ridex . After for inflat one tyre , the compressor switches off. Don't working properly. This compressor is under warranty and my payd extra for security return. Contacted many times the Autodoc for return and refund. Autodoc properly didn't contact me. The price an car part is OK. But costumer services is absolutely disgusting.


They charged me twice

Hi, my name is nawaz. i ordered a brake Shoe Set costing £24.62, but they charged me twice. Second time having trouble with autodoc. Last time they lost my parcel. Then I had to keep contacting them to refund. Now, I ordered once and they charged me twice. The app also says there's only one which is ordered, so I can't be the one who pressed twice or something.

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