asset-acceptance Reviews
Collection Agencies

Asset Acceptance

1.2/5 - based on 88 reviews

Asset Acceptance Overview

Asset Acceptance has a 1.2-star rating, derived from feedback provided by 88 customers. In the Collection Agencies category, it secures the 19th position out of 173 companies.

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Asset Acceptance Reviews

1/5

Account help

Multiple calls made to speak with someone. Call never answered, got recording and the promptly was disconnected

1/5

I have no answers or balance statement about my account

I am trying to contact somebody from Asset Acceptance LLC and I had no answers. Years trying to contact them. They are taking money from my checking account that is monthly. I really need to speak with someone. Please help me to contact them. The phone numbers not working they hangs up to me. Thank you Maria

1/5

Letters and judgment

I feel Im being harassed and dont understand a request for garnishment from April 30, 2001.Im just very upset with this and feel like youre ruining my life!!!

1/5

Account for Alex Barron last 4 of SS 2660

Hello, I have been trying to contact you all for several weeks and the phone number you have constantly hangs up without letting me speak with anyone. Only Twice in the countless number of calls Ive made have I been able to speak with someone, whose name is Darryl Barnes. Mr. Barnes has told me that the only account you all had in 2013 is showing paid. I asked Mr. Barnes for a letter stating that and he told me normally you only fax or Mail that document. I then asked for an email of it. He said that you normally do not email but because of my difficulty reaching you he would have an email sent. I got him a second time after not receiving an email and he told me my email address kicked the letter back. I provided him with another email address. I still have not received anything. Now I cannot get anyone on the phone. I hope you receive this correspondence, because this is greatly effecting my livelihood. There was a judgement that was placed against me in 2013 and again in 2016 for the same account that per Mr. Barnes, your company says that I paid. Please please assist.

1/5

Need a pay-off demand

Have tried to reach company for 5 days.

1/5

More Fraudulent Affidavit Fun...

Obtained a default judgment against me in 2008 with the now infamous robo-signed hear-say affidavit claiming an employee of the junk debt buyer has knowledge pertaining to an account they couldn't possibly have. Unfortunately I know a WHOLE LOT more than I did back then about this subject. I stupidly assumed the case would be thrown out because it provided no proof a debt even existed. I'm just commenting to encourage anyone having problems with these fraudsters threatening to sue, or have been served papers to show up and fight the suit. They DO NOT have ANY accounting related to your account or any of the original contract paperwork. If you can not afford an attorney, at least show up to tell the judge that they can not provide any evidence that a debt even exists, let alone provide any accounting documentation proving current balance and that they have a right to collect alleged debt. The affidavit is "hear-say" and a reasonable person would agree that an employee of the junk debt buyer could not possibly have the required knowledge relating to information about a debt that they have not received any original documents for.

1/5

The crap never ends

Received a pre printed letter from Asset Acceptance stating a judgement lien has been filed against me in Fl (as of 2014 no longer living there) and the debt is from Jan. 31 2008 from citibank for 13,987.81? The case number provided is false and this false lien has not been reported on my credit report (yet)? In 2008 I did not hve any loans or credit cards (or debt) and certain none were Citibank. The credit card number they have in this letter only give the last four numbers. It may be my debit card number (have to search) from Chase which was hacked (account numbers stolen) and was closed right away and given a new account. This whole thing is fake and I never owed this amount or anywhere near it to anyone. I won't be responding to it in any way.

1/5

Trying to steal our money

They are trying to garnish my husband for a 20 year old credit card debt that he didn't even run up! Card was used by our then realtor without our permission, and she never repaid - we notified police and credit card company - amount wasn't that large but we certainly couldnt pay it. My husband tried to pay it years later but was so old bank had no record of it. Now Asset wants 13000, and faked court order for it - an old-fashioned cut and paste, for a debt thats 20 yrs old and was probably 1200. Now if he gets a job, which he is trying to do, he cant. I am not well and need to retire and I cant because of them. Our lives are ruined for something we didnt run up and is well past statutes. HELP!!! I only make minimum wage due to things I cant help.

1/5

Asset Acceptance trying to take 71 yr old Mother's Social Security

Asset Acceptance went through a low level court to obtain a judgment levy against my 71 year old Mother's bank account. They never sent her anything before pestering the Judge in our County. They "gutter-mailed" her. They aren't allowed to take her Social security money, so they were after MY money which had been direct deposited into the account. Unfortunately, Ohio law allows this company to do this. Even so, this has caused my Mother mental and emotional anguish; she's worried the bank will freeze her account or take her Social Security even though I've assured her they cannot take Social Security benefits. This company is notorious for doing very illegal things and I am worried they will try something underhanded. I can't understand how someone could be so cold hearted to bring such anguish to an elderly person and I'm interested in obtaining counsel to sue Asset Acceptance and/or it's parent company Encore Capital Group.

1/5

These people are vultures!!!!

i was just notified about a so-called court ordered judgment for a student loan that was supposedly in 2009 .. but i was never in school in 2009 or prior .. i was at home taking care of my husband who was dieing of stomach cancer and leukemia! .. and the so called judgement's first page? .. it has no date on this .. no date at all!!!! they are scam artists .. and yes i will be calling the FTC (I looked up the phone number for them).. not only was i not notified of any kind of debt .. i was never served any judgment papers or court papers or received any kind of contact or notifications from this company!!! they are vultures! ..

1/5

Still garnishment

Im still getting garnished and the company won't stop

1/5

The worst

I found out I had a lien by them and was never notified. Once I learned of the lien I called over 20 times and left 20 messages and no one called me back. I was willing to pay them if I owed the money but could not get anyone to answer the phone or call me back to take my money. If I was a client I would be mad that someone wanted to pay the debt and no one would take their money. I was never notified of the lien, no one called and I never received any written notification. {{Redacted}}

1/5

Sent to customer support services satisfaction

Talked too ashley hardin ex 65628. Tried too pull my ssn. Did not come up referred too 877234****. Prompt 4.

1/5

Lien in my deceased husband's name on my property

There is a lien from my deceased husband on my property. They will not talk to me to have it removed because I have to have a letter of authorization to talk to them. There was no will or probate, just medical bills, so there are technically no legal documents that I can talk to them. He was my husband who tragically died at 47 and they are making me go through all this? I have been on hold with consumer complaints department for 30 minutes and counting. Since when is there a privacy law for the deceased on credit accounts?! This is so wrong on so many levels! I can not move forward with this against my property!!! Furious

1/5

Pay day Loan

I have gone through Bankruptcy and they are in my Bankruptcy. I have given them the Attorney information and I also gave them a cease and desist letter and I sent it through my email... I have asked several times on the phone and through email not top contact me I am going through bankruptcy , but that seems not to matter to them.. I have also made my attorney aware of this, I hope that they can get something down. I have been threatened before by them and I have had 13 calls and 3 messages left by the agents there. Can you please either help me or give me some advice? Lisa Stone 214-463-****

2/5

Asset Acceptance Screwed Up Credit Report for Completely Paid Debt

Way back in 1995, I bought some appliances from a chain store Montgomery Ward which has long since gone out of business. I was given store credit with six months of no interest. I was never sent a bill. After a few months, I received a call from a collections agency (not Asset Acceptance) telling me that I had not paid for my appliances. So I quickly paid up the entire bill plus any interest and penalties. Some time around 2000, I received a letter in the mail welcoming me to my Wal-mart Credit Card. I almost NEVER shop at Wal-mart. I would not and did not ever open a credit card with Wal-mart in my entire life. Since I was busy I did not think anything of that strange letter. But then around 2001, I got a call from Asset Acceptance in Michigan that I owed them unpaid debt from my Wal-mart credit card in 2000. I told the woman I never opened a credit card with Wal-mart. She did give me the amount of the debt and told me where Asset Acceptance bought the debt. I had to track down where this debt came from. I made calls to Wal-mart, GE Capital, and others, until I found out that this debt was the same amount from the Montgomery Ward purchase way back in 1995! After I had paid off the debt in 1995, it was still showing on my credit report. In 1998, I contacted the original bank which owned the store credit line. I got that bank, the Alpharetta National Bank in Georgia, to send me a letter stating that my debt and all penalties and interest had been paid in full. I sent a copy of that letter along with the original sales receipt, and all other information I had back to Asset Acceptance in Michigan. Then I got a nasty call from a guy from Asset Acceptance in San Antonio. They seemed to be playing the "good cop, bad cop" routine. The woman from Asset Acceptance in Michigan was very nice, the "good cop". The man from San Antonio was very nasty, the "bad cop". This guy from Asset Acceptance yelled at me over the phone while I was at work, "YOU OPENED A WAL-MART CREDIT CARD. YOU DIDN'T PAY THE BALANCE. YOU KNOW YOU DID THIS. PAY IT OR WE WILL SUE YOU!!!!" As I tried to explain in a reasonable manner that I don't even shop there, he hung up! The debt was not that much. Asset Acceptance never took me to court. But Asset Acceptance did screw up my credit report for seven years, not starting from 1995 when I originally made the purchase, but instead from 2000 when the already paid debt had been sold to Wal-mart. Completely unacceptable. Asset Acceptance has since been sued by the Federal Trade Commission amongst others. Don't put up with this ***. If you have proof you have paid your debt, then file a complaint with the FTC against Asset Acceptance. They were the worst.

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