Ashley Jewels Overview
Ashley Jewels has a 1.6-star rating, derived from feedback provided by 371 customers. In the Jewelry and Accessories category, it secures the 12th position out of 657 companies.
Rating
Contact Information
Website
ashleyjewels.com
Phone
(800) 400-0388
3200 North America Drive, West Seneca, New York, 14224, United States
Ashley Jewels Reviews
Anonim
Never got my confirmation number and took my money and haven’t got my package
I ordered a necklace that never came in but they took the money from my card and then said I typed in the wrong address but when I go back and check I typed the right address.
Anonim
Waiting for order 468876
Never received this order waiting for a refund. I contacted a couple of time also PayPal tried to reach you guys.
Lisa
Engraving is backwards
You cannot get ahold of anyone at this company. If you order something pray its done correctly. There are no correct phone numbers and they will not reply to your email or messages. Thank God I at least got my ring even though its poorly made. Do not order from them. Save yourself the hassle.
Anonim
Stole money from my college son trying to send his gf a valentines gift. He cannot afford to lose $38. Item didn't ship had to go buy something else for his gf. Liars and Cons.
Won't answer emails or customer services numbers or send a refund. Theifs! Stole money from college age son trying to send his gf a valentines gift. Had to get her something else last minute bc your item "wouldn't ship" yet already depleted his account of the money. Your company sucks and is a SCAM. Answer back or refund money!
Dale
I ordered a Mother's Day gift on May 1, 2022. A golden rose in a glass dome. No rec
This was represented as a Canadian company, then Google shows New York address and Ph.#,. Turns out a Chinese scam. Never received my order,and lost $88+. Playing on emotions of purchasers on holidays. The worst of the worst! Creepycrooks.
Debbie
Impossible to get customer service
I ordered two engraved necklaces that were identical and paid for them online. One of them arrived. The other one did not. Ive tried to call several times and email. And I cannot get a hold of anyone.
Anonim
Never received order
They robbed me!! Ordered for Christmas 12/04/21. Its now February 2022. Still nothing. Have contacted several times to no avail. They respond with some BS email about how its about to ship and cant even get my name right! Its maddening!
Reise
Unauthorized chrages
Made a purchase on the 18th for flower teddy bear but it says its coming from you company for $56.45 Ive been trying to reach out and the numbers work I was just like a refund I dont know if this point if you have to do business just give them a $56 back Plz contact me 806410**** or 806701**** Verdashia is my name
Sharon
Haven't received my order
Haven't received my order and it's been over a month since I placed the order. Would not recommend it to friends or family
Sharon
Have not received my order
Updated by user Apr 23, 2021
Nothing has happened. Poor customer service. Would not tell people about your company
Original review Apr 23, 2021
Haven't received my order that was ordered over a month ago Poor service with no active phone number.
Lanie
Placed order - never heard bacj
Updated by user Apr 23, 2021
Ashley Jewel's Customer Service number 800 400-**** is no longer in service. Neither is their direct number listed on their website:Email:info@***.comContact No:+1-41*-***-****
Original review Apr 22, 2021
Feb. 10, 2021 placed an order for two 3-sister pins; paid for order (cleared account); to date NEVER heard back, NEVER received order. Over 2 months - nothing! Disputing charge with my bank for refund.
Lydia
Have not received my order. Ordered on Feb 1,2021.
Ordered # 464909 and 464910. Still waiting for purchases since February 1,2021. Please send orders or return moneys.
Anonim
Wrong item sent
I ordered 4 sister pins with 4 sisters what I received was 3 pins with 4 sisters and one with 5 sisters I would like to get a replacement pin with 4 sisters on it
Suzanne
You sent me the wrong sisters pin
I ordered the 5 sisters pin; you sent me the 4 sisters pin instead. I NEED the 5 sisters and the 4 sisters is unacceptable to me. Please correct this ASAP as we have a reunion coming up. Thank you, Suzanne Fountain
Jaylon
Product never received
I ordered a flower teddy bear Jan. 29, 2021 and they said that the ordered was received on Feb. 12, 2021. This was a lie. I have never received my product
April
My order was smashed, damaged & broken into pcs!! I want a full refund!!
My order #50417 &;;;;;;;;;;;; Tracking#LY25407****CN....MY ORDER WAS DAMAGED, SMASHED & BROKEN INTO PCS!! THE CUSTOMER SERVICE PHONE #1-80*-400_**** IS NOT IN SERVICE!! *** AM I SUPPOSE TO TALK TO SOMEONE LIVE?? I WANT A FULL REFUND FOR $28.94 FOR THE PRODUCT & $.58 INTL SERVICE CHARGE!! CAN SOMEONE LIVE CONTACT ME @1-80*-840-**** ASAP!! I'VE BEEN EMAILING FOR COUPLE OF DAYS NOW & NOBODY EVEN BOTHER TO HELP OR CONTACT ME @ALL THATS WHY IM REALLY, REALLY UPSET W/THIS CO!!