Arik Air Overview
Arik Air has a 2.2-star rating, derived from feedback provided by 444 customers. In the Airlines and Air Transport category, it secures the 29th position out of 232 companies.
Rating
Contact Information
Website
www.arikair.com
Phone
+2 341 279 9999
Centre, Muritala Muhammed Airport (Domestic Wing), Ikeja, Lagos, Nigeria
Arik Air Reviews
Abdulsalam
My refund process has been for over four months
My refund process has been for over four months Now why are you guys doing this please Im in need of my money please or else you wont be happy if I go to any of your offices aswear PNR:18051A do something ASAP
Philemon
Complain for flight disruption
Updated by user Jul 29, 2023
I have been able to contact your customer care like debatably about the refund but haven’t gotten any yet This another chance I saw to lay my complain to the authority to help spurt out the issue and to get my refund
Original review Jul 29, 2023
I booked a flight for a minister of the gospel to preach in program which was suppose to hold on the 8th May 2023, the flight which scheduled from Lagos to Jos for 11am was later shifted to 1pm AAS well as 2:30pm and then to 1:30pm again and our guest has to used another flight to catch up with the program be due of the instability of the flight schedule Hence; I demand for the refund of the flight fair This is the fifth time I am making demand for the refund
BETTY
Flight confirmation
I want to confirm if my flight for 12th/19th September respectively from Lagos to Warri/ Warri to lagos is still open?
Momoreoluwa
Money wrongly deducted for ticket
I completed the payment for a ticket and was told there was an error on the payment. I was still debited by my bank, but the ticket wasn't sent and no word on refund either. Please refund me or send me my ticket details to my email.
Muri
Refund
Hello. I booked a ticket yesterday for my brother from Lagos to Sokoto but he wont be available to make the trip so, I want refund. Ref:18BKT3 Ticket Numb: 725 210****960 Name: Muri Sule Email: murisule222@***.com Phone on ticket is 0803781**** Paid from paystack.
Adil
Change of Ticket Status To Open-Ticket
I would like to change the status of my original ticket booking scheduled for departure on the 30/07/2023 to an open ticket. Below attached are the flight information. PASSENGER NAME : IBRAHIM/ADIL ADO Mr. 20/01/1999 BOOKING REFERENCE. : 18AK0M TICKET NUMBER : 725 210****085
Oluwatosin
Unauthorized Debit
Good evening, i just booked a flight for 2 passengers from your airline, and i got debited in the sum of 152,000 naira before i could purchase the flight ticket and it brought an error message.
Justice
Payment made but havent received ticket
Updated by user Jul 24, 2023
reference number - 18BER3
Original review Jul 24, 2023
I made a booking Lag to Abv, made a payment of 61,000 as the airfare but no acknowledgement and no booking ticket sent. treat S urgent plz.
Nkiruka
Issues with ticket payment
Good day, Please i made payments for a round trip ticket from Lagos to PH and back with the below PNR No:18B60K I was debited but haven't received any confirmation. Kindly look into the issue. Regards
Jessica
I mistakenly put a wrong email early dis morning when I booked..
I mistakenly put wrong email when I booked my ticket from abuja to Lagos dis early morning I put jessicaoro1@***.com I sopos to use jessicaokoro1@***.com My name is Jessica Okoro Phone number 0817927**** Dat of my travel 22/7/2023 20:05
Rafiu
Refund on flight booked
My appointment was cancelled and there is no need for traveling anymore. So I need a refund from arik.
Odufa
PAYMENT ISSUE
Hello, I reserved flight W3742 from Lagos to Port-Harcourt on Tuesday, July 11. I paid via the Interswitch Option through a Providus Bank account of Nnamdi Uduma at 22:23 before the expiration time of 22:40. The payment was successful as indicated on my device; however, due to an unstable internet connection, I lost the page on reloading, and received an error message. I greatly request your assistance to resolve this issue, It is a dire trip, as I would be attending a funeral of a loved one. Thank you for your consideration.
Oduele
MONEY DEDUCTION
My name is Oduele Fortune Chiamaka. I booked a flight for Abuja from Lagos which was initially scheduled for tomorrow, due to some unforeseen circumstances I had to postpone my flight to Saturday. I made a card payment of N14,999, which was deducted but they claimed the transaction had failed. I tried again and they said it was successful, only to see I was debited twice for the transaction instead of once. I would like my money back please!
Oyetola
Payment refund
Secured a ticket on 5th of June 2023 which was ticketed for 7th of June it was so unfortunate that the flight was cancelled unaware, and the counter manager acknowledged my details for refunds till now I haven't heard anything regarding the refunds and their customer care line as not be connecting. I will like my money to be refund back to this out listed details below 802229**** Oyetola ayodeji Globus bank plc . Thanks
Mojisola
Made a booking to a wrong email address
I want to get a refund on a wrong booking on my access mobile app, it was booked on a wrong email address, I would like to get a refund on the booking please.
Musa
Refund of my canceled ticket
My flight from Lagos to Warri which was scheduled for 12th June, 2023 but was unfortunately canceled after a very long wait. After serious complaints, we were given two options of either rescheduling or getting refunds. I decided to go with the latter, and I was told to drop my name and account details to get my refund the following day which is 13th of June 2023. But up till now, I didn't receive anything and all attempts to reach Arik proved abortive.