Aol has a 1.4-star rating, derived from feedback provided by 936 customers. In the Review Websites and Directories category, it secures the th position out of companies.
You have been taking money out of my bank account for no reason i contacted my bank and registered it as fraud. could you reply to my email thank you
My Software has been hacked
Its about my computer being hacked, invaded, totally compromised. Credit Card number stolen. False billing information Criminals, forgers and counterfeits are pirating your company and stealing from me. Where is your help? ABSENT WITHOUT LEAVE. Failures.
I tried everything to reset my password and nothing.. theres no help what so ever!!! Not Evan costume service was able to help me
USED TO BE 100% HAPPY - NOW ZERO %
3 WEEKS AGO AOL MAIL CHANGED FROM A PERFECT USER FRIENDLY SYSTEM THATS BEEN IN PLACE FOR YEARS TO A SYSTEM OF SYMBOLS THAT NO ONE CAN UNDERSTAND AND ALSO REMOVED MUCH USED FEATURES LIKE ADDING A PICTURE OR TO BE ABLE TO CHANGE TEXT SIZE IN HTML FORMAT. DYSLEXIC PEOPLE LIKE ME HAVE NO CHANCE. AVOID!!
New one is useless
make it easy to go back to the load aol mail. I don't care if I got 300 e-mail from somebody over 10 years.either
Unhappy with serviceJ
I do not like the new format. Im very angry that its been changed. I think you guys have messed around with something that wasnt broken. Im going to be looking for a new Internet service and stop paying 1495 or whatever it is per month.
Forced into using the new email format!
As the title say, my accounts were automatically set to the new email format. No notification and no choice other than to go to another service after 24 years.
New email format
Why fix something that is not broke? I've had AOL for over 25 years. This new format is hard to navigate. When writing a new email I like it to be opened into a new window. Hard to reference information from other emails while writing a new one. Please, please, please go back to the old version.
AOL said I do not have AN ACCOUNT. I just set it up and transferred all my email addresses from Yahoo to them.
AOL YOU have stated I do not have an account. That is UNTRUE! (blessedben55@***.com) Sent with Proton Mail secure email. I am returning this message to prove it. Why have you blocked me? Because I sent many letters (161) to my email accounts? That is why I trusted AOL. Perhaps that was a mistake. I am sending letters to friends who are believers that are BIBLE studies to help them. And now you say you do not recognize my email account? Please reply ASAP. I want to know why you are censoring me. Benblessed@***.com
AOL wiped out 3 yrs of emails from today all the way to 2020
Customer service won't restore my emails sent mail saved mail read mail unless I sign up for their premium account... in other words I'm being held for extortion because there system wiped all my information... I've been using AOL since the 80s...corporate won't help me criminal
I don’t like the new format for email
New format forced me to like it. I dont have a choice. My opinion is that customers should have a choice between the two formats
where do i start ,you change format, we cannot contact you without difficulty, then when we do you expect us to pay £1 to get help (ok refundable) but we have enough hassle with you once i have retrieved my very important emails i will be finding another provider
NEW MAIL FORMAT SSSSSUUUUUUUCCCCCCCKKKKKKKKSSSSSSS
CHANGE MAIL FORMAT BACK TO AS IT WAS LAST WEEK. I DID NOT CLICK ON ANY OPTION TO GET ME TO THIS NEW SUCKY FORMAT. RETURN TO THE OLD FORMAT. ADMIT YOUR ERROR. IT IS HARD TO DO, BUT YOU WILL FEEL BETTER AFTER YOU DO IT.
Liberal AOL News
Former email provider Verizon discontinued this service. We opted for AOL service. The news articles we see every day have a definite, strong Liberal slant...I am of the opinion, it is necessary to view both sides of an issue to help form an educated opinion...not sure how long we will stay with AOL, but would really appreciate some conservative views on current issues! Not sure why I need to enter at least 100 words, but blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, etc, etc, etc.
Aol gold is rip off
I was told that the fee was $4.99. In plain language the New aol gold sucks. If I have to pay I don't want to see ads all over my mail, reading or when I'm writing. Send to later folder is all messed up. It seems to crash more & runs slower. After using aol for 26 yrs I have a problem , all of my important banking, govt, insurance,& social connections only have my aol email address. I can't even imagine trying to change all those connections. UGH. I read an email & clicked on 'mark unread' when I tried to pull it back up I only got the heading but NOT the info. Trying to send email to a group of friends & being told there is a problem, but no idea what is wrong. I always used this group in my 9.8 desktop with no problems. I can't tell you how disappointed I am with this aol gold. Besides having the audacity to charge for what is free on so many other levels it just doesn't work. I'm starting to change all my aol correspondence to another outlet.
Aol Gold is a new aol service that I was forced to give up my old aol account and get the new AOL for a small monthly fee. Unfortunately I am very much disappointed. It is very slow to sign in, emails open as blank and it freezes up all the times. I am very much disappointed. I be leaving Aol after being a member for over 14 years. Also there in no private viewing and the top speed that was on the old Aol is eliminated. The function of adding unwanted emails to a block list is not there anymore and most importantly is this. Aol Gold does not support Java. It does not allow the users to play Java games that is used by so many to plat with their friends on line.