ankeny-bark-avenue Reviews
Animal Services

Ankeny Bark Avenue

3.3/5 - based on 8 reviews

Ankeny Bark Avenue Overview

Ankeny Bark Avenue has a 3.3-star rating, derived from feedback provided by 8 customers. In the Animal Services category, it secures the 49th position out of 269 companies.

Rating

5 stars
4 stars
3 stars
2 stars
1 stars

Contact Information

Website

Phone
(515) 964-9898

Address
1002 SE Shurfine Drive, Ankeny, Iowa, 50021, Ankeny

Contact Ankeny Bark Avenue Customer Service

Ankeny Bark Avenue Reviews

1/5

Not my babys

I have six wonderful Shih Tzu babies they went into bark Avenue to be grown and when I picked them up one was feeling poorly I took her to the vet because she acted like she was in pain that said someone had kicked her or hit her she ended up having abdominal surgery I will never go back

1/5

Awful Customer Service

Used to board my Great Dane pup for 2 days. They never said I would need her vaccination records or what vaccinations she specifically needed, but because I like to be prepared I had brought her records with me just in case and come to find out I was missing the Bordetella vaccine which of course I was already rushing around and now I had to run and go get her another vaccine that I was not told about (which was another $60 unexpected visit). Also I was told that it would cost $26.95 a day which included the food they serve, that was a lie it was an extra $3 each day for their food pulse another $1 a day for some type of pet insurance that wasn't mentioned anywhere. Another thing that was supposed to come with the $26.95 was a daily comprehensive wellness check each day which I also did not receive. To top off this beyond terrible experience by pup now had kennel cough. I will never use this place nor would I recommend it under any condition.

1/5

Amazing

We love bark ave, my pups have so much fun!

3/5

Please read

We dropped off our baby here for spring break because our usual place was booked. We were told she would have a bath, which we paid $23 dollars for. Her rear end was covered in *** when she got home, we gave her a real bath. Daughter picked her up and was afraid to complain. She came home with severe diahrea from the supposedly great food they serve. Not sure will ever use them again. Seems like they are a bit shady.

1/5

Ankeny Bark Avenue Doggie Daycare Review

i cant get them to every reply, email or call - i cant leave my baby there if i cant get a hold of them

5/5

Awesome!!

I have no complaints or doubts about Ankeny Bark Avenue. They have great service and Nicole is awesome! My dog always comes home happy and I recommend this place for any dog owner. Whenever I go out of town, this is the first place I go to. I have seen bad reviews about this doggy daycare but I think that's a scam! The service from all the employees exceeds my expectations. If you live anywhere in the Des Moines metro area, I suggest using this place. They will take all dogs, even the aggressive ones! Dogs that get turned away from other places are welcomed here, they get special treatment! 5 Stars!!!

1/5

Killed my dog

Updated by user Apr 18, 2014
THIS ISSUE HAS BEEN RESOLVED AND SETTLED, AMICABLY BY BOTH PARTIES .


Updated by user Sep 22, 2013
At this point they still have not taken response ability for them having my dog for 91/2 days and not getting her help!


Updated by user Sep 03, 2013
I do not know how she got the pennies!


Updated by user Sep 03, 2013
I do know how Kiya got the pennies. All I do know.

Is none of the emergency

Numbers were called.

Or was she taken to her vet to get her help. Which could of saved her.

Original review Aug 30, 2013
I dropped my dogs off on the 3rd of July for a 10 day vacation stay with them.We decided to come. Back from vacation after 9and half days later and 1 of our dogs was on deaths door. She was immediately taken to vet. And died 6 days in hospital later. The vet found she had been fed 4 pennies. And died from the toxicity from them. My pet suffered unbelievably. From someone there feeding her... Pennies. And not calling any of emergency contacts . To tell us she was sick. If you love your pet! Don't use this business .

Sign In