Ameren Overview
Ameren has a 1.5-star rating, derived from feedback provided by 281 customers. In the Utility category, it secures the 16th position out of 639 companies.
Rating
Contact Information
Website
www.ameren.com
Phone
(800) 755-5000
One Ameren Plaza, 1901 Chouteau Avenue, Saint Louis, Missouri, 63103, United States
Ameren Reviews
Ylonda
Power outage
I just recently experienced a outage for 4 days and now out AGAIN!!! I lost my food and was very hot!!
Kathelyn
To talk to someone
Theyre making a mistake with my bill I need him to come check out my meter. If they can check my meter, they can see that they gave me the wrong bill.
Anonim
They have the worst customer service in the State of Missouri! Tell you nothing but lies.
Outage os ridiculous. No information. Just have to sit here in 100 degree heat. 28 hrs now ans that won't tell you nothing. I'm in ofallon mo. Not one ameren truck around here. Told me Las night my power was restored. What a joke. I still have no power... I called and he argued with me. Oh it shows on my screen your power is on... my whole neighborhood was pitch black! Will be tonight too! Disgusting
Anonim
Ameren Corporation now it's been 3 storms. Each time St. Louis City and County has lost power. People have been overcharged for years. Itbseems that your workers have been getting paid to do nothing.
Ameren Corporation now it's been 3 storms. Each time St. Louis City and County has lost power. People have been overcharged for years. Itbseems that your workers have been getting paid to do nothing. Shiuldnt these trees have gotten cut down before now? At least the ones wrapped up in the wire. It's time to give customers a discount on bills. Without raising them later to recoup. As a huge corporation you most definitely have business insurance. I guess as long as the big wigs in the company living comfortably its forget us. We need answers We need results We need bills lowered. We need your company big wigs and investors to quit being lazy and money hunger.
Anonim
Power is out a lot for days
Try and call. They dont answer, power is out for days and no one comes to fix if. Rate are out of this world and cant even get them to answer the phone.
Renee
Because your automated system hung up on me at 6:57 and office closes at 7. Multiple condos at 4531 Little Rock are having a problem with electric on but no power to air conditioner wash machine stove
Electric on but no power to appliances, like air conditioner, stove, wash mashing and dryer multiple condos at 4531 Little Rock Rd 63128
Anonim
You requested.
I inquired about food loss from no electric due to outage from a thunderstorm. Was informed to contact home owners insurance. Also inquired about a rebates and website was given. I forgot what the representative told me and I went to a chat that was nerve wracking. All I needed was the website and she transferred the chat to an HVAC representative. I could not get out of the credit card screen. It was *** Why am I paying $5 thats to be fully refunded???
Conrad
So that next time the company can be more prepared
They said eat time was 2:00 than changed to 4:00 no power now its going on 6:00.what is the restoration time bow
Anonim
A Than You!
During the last few days of storms, damage, and extensive outages Ameren has been wonderful! With constant updates and the brave incredible workers we are getting power back! Thank you so much!
Anonim
No power
No power since Friday June 30,2023 my food had gone bad and Im trying to see if you guys can help with food
Jazzmin
No power on South Cottonwood Road day day 2
We need our power Please help the rural community We assumed that we would up and running by yesterday! Please show up today. Our food is wasting, we cant wash the dirty dishes. There is a an elderly man living here. Please help us 2101 South Cottonwood Road Urbana!
Parnell
Solar connect
Phone agent was very knowledgeable. She pointed that I needed to call the installer for their final inspection. After that was complete to email renewables illinois@***.com Wonderfully polite and knowledgeable. Sarah was great.
Lujean
Called customer service
I call the customer service 1-80*-***-**** for an hour and a half and it kept saying that the line was no longer working
Randall
I need to make a payment agreement on my electric...
I need to make a payment agreement on my electric bill my account number is 283171**** my name is randy fisher I live at {{Redacted}} how can I talk to an assistant about setting up a payment for this coming Friday so I don't get my electricity turned off I have children and have no money until then to pay think you
Meilani
Fraud account in my name
Dont know but sent to collection and I never lived there. Im concerned about the collection. That Im not responsible for. Or shouldnt be.