Amcrest Overview
Amcrest has a 2-star rating, derived from feedback provided by 43 customers. In the Security and Protection Services category, it secures the 49th position out of 206 companies.
Rating
Contact Information
Website
amcrest.com
Phone
(888) 212-7538
16727 Park Row, Houston, Texas, 77084-5020, United States
Amcrest Reviews
Laverna
Camera resets and color off
The sustem resets its self and it wont go back to the settings that we have programmed.I have to go to settings 3X a day. The color looks like a 1960s color on-line.
Anonim
Malfunction. Could not find out why. Could not find a person to talk to
No live customer service. Was initially difficult to set up.password that was acceptable to the system even though I followed instructions precisely. For the most part, the camera performed ok. So after a long effort to get camera running, I gave up. Trashed it and bought another brand.
Sabrina
Because I need my service cancelled
My tracker doesnt work, And hasnt for mths. I requested a refund and for it not to be taken out of acct again and its still coming out of my account every month, I guess if something isnt done this time Ill just have to dispute it with my bank, I will use another tracking company next time that is more reliable.
Nivia
Have not received order
It has been 5 business days since placing order and the only thing I have received is confirmation that you received my payment.
Jan
Problem with notifications
Still can't reach anyone at Foscam and email replies say they have nobody to answer them. I'm paying $12 a year for e-mail notifications upon motion and in the last month it hasn't worked.
Jan
Problem with e-mail notifications
I pay $12 a year for e-mail notifications with motion. About a month ago I stopped getting those e-mails. Customer service number doesn't work. sent an e-mail and the reply was they don't have people to answer them!! So, no customer support of any kind!!! I'll be filing a dispute with my credit card company for the $12.
Keith
Henry R was fablous
Power Adapter possible not working Henry went thru e very thing that it could beeeee all possibilities great job Henry am going to order the power adapter
Sharah
Because the service that I bought 7/19/2022 doesn't give me the service anymore.
I need to speak with someone that helps not turn the phone off in my face.I bought the service of $49.99 and stoped give me the service.
Anonim
FI9821 and FI8910
I have 2 cameras that used run on my windows 7 machine, it crashed and we rebuilt it back to windows 7 but I am missing something in adobe to let the cameras work. please advise if you can tell me what to load to restore these security cameras. I have a windows 10 machine, can i run them on windows 10
Fred
Questions about longer cable needed also help connecting phone to system
Tried app for phone coverage on my android phone says does not work also finding at night couple of my cameras look foggy googled what to do to clear up problem nothing worked
Anonim
Could not get a Foscam Dome camera to recognize the SD card
I purchased one of their dome cameras for our back alleyway and liked it enough to ~1 month later purchase a second one. The first one I installed, seemed super overly complicated to set up -but after several tries I finally got it to do what I wanted. So when I had problems setting up the second one I was not surprised. But this one came up way quicker than the first one, for all the functions except record to SD card. I figured somehow I missed a setting somewhere, and kept trying and resetting and trying again for ever. I finally gave up and tried to get technical support and found you have to scour the internet to even find a telephone number of any kind. When I did find one the gatekeeper receptionist won't transfer anyone to any other department until you accept a $100 gift card (that I only have to pay $1.99 ). But in order to get this gift card I have to provide them all of my personal data so that they can send me additional garbage to buy. I said no thanks to that offer, and then essentially said gatekeeper hung up. Thanks to PissedConsumer I got at least email assistance and it turns out that the SD card slot was bad. Of course by email it took about 3 days to get there (you know the drill "Is it plugged in?" ect). But we now have a replacement camera on the way. Thanks PissedConsumer
Anonim
Billing
I just want to cancel my subscription. I no longer have the device. Ive been trying to do this for months. Youve only recently established a customer service number. And still they couldnt help me
Thomas
Does not load properly the software to even to get started!!!!
Does not even get the first step accomplished!!! You can not even use the camera. I have hooked it up, it still does not load software correctly. I am right next to the router. !!! !!! !!! Help!!! !!! I need help
David
I can't use my camera
It says wrong qr code or wrong sn number I haven't been able to use it since I got it and this *** is why I haven't used it
Anonim
I can't connect with camera
I cannot get connected my patio camera and still paying for dont buy this products I cant get video from my camera in patio
Anonim
Assistant with my camera
She helped me get my camera working again! Great Customer Service :-) I will definitely reach out again, if needed!