Akai Professional Overview
Akai Professional has a 1.9-star rating, derived from feedback provided by 32 customers. In the Music stores category, it secures the 19th position out of 120 companies.
Rating
Contact Information
Website
www.akaipro.com
Phone
+49210 274 022 0150
200 Scenic View Drive Suite 201, Cumberland, Rhode Island, 02864, United States
Akai Professional Reviews
gabriel
Tech support
no communication waiting for assistance still waiting 4 days later for a response hopefully my number is 267 407 **** reach out please
Duncan
Software Refund
Phone call was robotic, no human answer ever. Led me through several hoops before telling me to just email them.
Anonim
Troubleshoot
Customer service non-existent. Youll get a robot directing you to an online chat assistant, and then theyll just ignore you there.
Aaron
Software Download issues
I recently purchased and registered my new Akai MPK Mini MP3. I have a MacBook Pro M2/ 2023. When I try to download included software, etc. I have a message saying that there is no application set to open URL, I go to the suggested URL, having issues, I new help please
Anonim
Plugins on my mpc x tell me that the products gave been authorized on another account
Bassline, Flavor pro and mini d give me the same issue when entering the serial number in the activate plugins sections on my mpc x. What's going on?
marcel
MPC Renaissance Expansion Builder Crashes
NOBODY PICK UP THERE PHONE OR EVEN CALL ME OR EMAIL ME BACK WITH THE STATIS ON MY MPC RENAISSANCE METROLIGHTS96@***.COM
Faviola
Locked out of mpc touch after update
Ive been reaching out to your organization about my mpc touch. I was told days ago it would be reset. Im still locked out of my touch
keiwan
Screen wont turn on mpc x
Screen wont turn on on my mpc x i can touch the screen but no picture i really need this problem solved so I can continue working on this album with snoop dogg
J.F.N
Problem with machine
I have no option to configure my screen only has mpc live or other options why isn't my machine a option
Dom
Annoyance
Im waiting on a part. Coming from Akai, through a third party. Third party has great customer service. However we are both having trouble with Akai. I also dont like that some of my old Akai gear has software no longer supported. Luckily the keyboard is still great for a midi control but thats it. The software no longer runs. Akai has *** tech support and no contact, so cant discuss anything. Cant get an e.t.a on a part. Cant tell if they can even follow through. Seems like they may be giving up on the old and overselling their new products. Or dont care and have lazy business practices after a product has been pushed.
Larry
I had got a mpc renaissance that do not work. When I plug it in all it's doing is blanking
I got this from my cousin that passed away and I just got a plug bc it didnt have one but I got it plug it up and all I got is blanking light which is shown in the video I send
Kanyla
Poor technical support
Not being able to speak to a tech person when I called, has destroyed my image of your company. I got the runaround when I called and thats a bad sign.
Kevin
Failure to follow through on warranty issues
Ive sent multiple emails and Ive been trying to get a hold of them about multiple products, hardware, failing, and they said that they would get me in contact with the US support service and send them my support ticket, and nothing has ever been done, theyre failing to follow through on their warranty and making it lapse by how long that is taking, it seems they dont really care about their customers at all
Derek
Expansion pack problem
I brought and expansion pack for $69.99 when I downloaded the Zip folder it has 0 items I have downloaded it a few times there is 0 files on the download I feel like I was ripped off if you can help me with this issue I would gladly thank you so much so can you please help me to get the sound from the expansion order # MPC221031-****-22149 AraabMuzik