Advanced Hair Studio New Zealand Overview
Advanced Hair Studio New Zealand has a 2.2-star rating, derived from feedback provided by 6 customers. In the Beauty Salons and Spas category, it secures the 83th position out of 481 companies.
Rating
Contact Information
Website
www.advancedhair.co.nz
Phone
+6 480 042 4252
Level 2, Suite 3, 30 St Benedicts Street, Auckland, Auckland, 1010, New Zealand
Advanced Hair Studio New Zealand Reviews
Nivisha
Total Scam
I had an extremely disappointing experience with this treatment provider. I'm genuinely dissatisfied and wish I could give them a rating of 0 stars. The level of service I received was appalling, and I cannot in good conscience recommend this place to anyone. They have a persuasive sales pitch initially, but once you've paid, they become evasive and unresponsive. Communication is a MAJOR issue, as they rarely put anything in writing (sneaky) and often fail to communicate altogether. Furthermore, their organizational skills are severely lacking, particularly when it comes to ordering medication. I experienced weeks of waiting with no updates and significant gaps in my treatment plan. The constant turnover of staff also raised concerns, and those who do work there show little responsiveness. Their treatment methods are outdated, much like the retired sportsmen they proudly display on their walls. Honestly, you could easily obtain Minoxidil from your GP and purchase a laser therapy helmet, saving yourself from the terrible experience I had here. I was forced to beg for updates on my medication arrivals and endured significant delays in my treatment, far beyond what was originally scheduled. What a waste of nearly $5000 for oral Minoxidil and a few laser sessions. SUCH A WASTE. The level of service I received from this provider was by far the worst I've ever encountered. They are unfit to be considered a service provider, especially in the realm of healthcare. They exploit your situation, causing you to lose a substantial amount of money, time, and patience. The results, if any, are short-lived and disappear once the Minoxidil treatment is discontinued. And even if the treatment does work for you, don't expect any follow-up phone calls or check-ins to monitor your progress. This place is a TOTAL SCAM. Save yourself the hassle and avoid going here at all costs. Trust me, it's not worth it. You will probably lose more hair with the stress of dealing with this place than actually experience any progress. TOTAL DISAPPOINTMENT.
Anonim
The lady Arti in Auckland is a lier.
When I went for my hair check up. Arti told me all good things about getting hair done. She said its gonna be permanent will never come off. And I will be not able to remove by myself only a specialist can remove it. And also said after 6month I dont have to see them as l told her $90 service fee is too much for me. I have spent 7k all my savings to a lie. Hopefully you guys can talk with me and help me out Im so stressed.
Ree
Resolved: Strand-by-Strand looks like a fraud in New Zealand
Updated by user Feb 18, 2019
AHC Australian office and personally Chris Attrill (National Client Relations Manager Australia & New Zealand) have done their best to fix this problem and properly refunded me my money in very kind and delicate way. So I would like to express my gratitude to Chris...
Original review Jan 19, 2019
I attended AHS and signed a contract of "Strand by Strand" with some kind of representative who had not been any kind of doctor or a specialist in hair loss at all!!!! As I understand he has this job because it was not too far from his house!!!! It is in AHS in Christchurch by address 239 Opawa Road and I till now don't know a name of this AHS representative or anybody else from this studio in Christchurch, New Zealand. The total cost of contract was $7500 NZD (excluding AHS Maintenance Program!!!!) and of cause this guy said I was lucky to get a big discount. But he HAD NOT PROVIDE ANY PRICE LIST OR ANYTHING LIKE THIS AT ALL and from other consumers I can see that the price can be anything! It was a big money for me but I borrowed about $5000 NZD from my really good friends as I have a depression because of hair loss and treated in Hilmorton hospital. It was my case manager why advised me to attend AHS hoping they will help me to improve my hair and my mental depression. In a day there was a fitting and the guy assured me that there will be a stylist who will do this fitting. I was in shock to see her come in the room for one minute just to look at me. She didn't do any fitting job as a professional, she didn't look to be any professional and I don't know who was she - a stylist or just a woman next door. There was no any trichologist (the only chance for me to meet a specialist) and I was not offered this service. The guy from AHS in Christchurch made some kind of small hat from paper for my head and we picked up a color for my future hair. In the "https://www.advancedhair.co.nz/male-treatments/strand-by-strand/" site of AHS in New Zealand there is an information that "The result of a Strand-by-Strand Non Surgical hair replacement procedure is a full, natural looking head of hair that appears to have grown back over a period of time. It’s just like having your hair replaced the same way as you lost it, strand by strand." So it must be several in time hair natural replacements like my own hair started to grow again! But this guy from AHS Christchurch told me that I will get only two exactly the same wigs from Australia for fitting and nothing else. HE SAID IT WILL TAKE 3 MONTHS TO PREPARE THESE WIGS! So no any natural regrowth of hair in time as it is described in AHS site with photos in New Zealand when I must have several consequent wigs maybe every 2-3 months. You can see it from quite bad photos but AHS site it very tough to provide good photos of Strand-by-Strand sequence. I wander why a costumer should lose 50% of the Total Price after 14 days of a contract signing to compensate AHS costs if as I was explained there is a big queue to make a wig like manually like about 3 months and definitely AHS doesn't do anything for a client's wig first 1-2 months? This question to you - bla-AHS! Are you sure that you do something incredible from natural and sympathetic hair for clients in Australia? From other clients I can see that you do your wigs absolutely locally! So why 3 months (or 2.5 month if to pay them extra $200)? What's about my own hair that are still growing and will grow under this wig. Will I have very itchy wig to take of every minute to scratch my scalp? You did tell me nothing about this problem! I don't understand why it has to be 3 months to prepare a wig - this is definitely some kind of bull shirt! And many AHS clients write that this wig is a cheap wig from Thailand that costs 50 backs, doesn't give any natural skin. Also AHS offers combine Strand-by-Strand with "Laser Hair Growth Treatment" and "Hair Thickening Fibers Treatment" BUT THESE TWO METHODS ARE DIRECTED TO ACTIVATE GROWTH of YOUR OWN HAIR! How will I feel in a wig with my own hair growing under it. You should not all the time think only about money! And one more very important thing! I PAID 50% ($3950 NZD) BY CASH TO CHRISTCHURCH OFFICE OF ADVANCED HAIR STUDIO AND HAD NOT RECEIVED ANY LETTER FROM EAST MELBOURNE WITH A CASH CONFORMATION AND A RECEIPT WITHING 14 DAYS OF THE CASH BEING PAID! In this situation I read from the contract I am advised immediately to contact the accountants of AHS +61 3 **** **** to ensure that my payment have been processed. This is definitely a breech of the contract! Also there in no any mention in the contract to pay 50% in paragraph 2.1 but only the Deposit and as I can see from other people letters it can be anything between 20-50%. I am not sure on 100% but it looks like AHS fraud in Christchurch, New Zealand! I can add much more to this fraud including that AHS in CHRISTCHURCH NEW ZEALAND DOES NOT HAVE E-MAIL ADDRESS to CONTACT! Will be happy to discuss these problems and this situation with AHS real specialists (not with occasional stuff) if we have any in Christchurch. Promise to add information what has happened with my money I was stupid to pay cash. As I was terribly depressed by my hair loss situation this glimpse of hope really can a bit brighten the life but the situation with me now, behavior of AHS in Christchurch (1/239 Opawa road) returns me back in my heavy depressive condition and AHS "specialists" with their "innovative methods" are absolutely responsible for this.