Adorablebulldogs Overview
Adorablebulldogs has a 1.8-star rating, derived from feedback provided by 27 customers. In the Animals category, it secures the 3th position out of 127 companies.
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Adorablebulldogs Reviews
Anonim
Advise to would be buyers.
I find it absolutely ridiculous that you had to play an application fee. I've never heard of that in my 30 years of dealing with breeders. Buyers, ALWAYS pay thru PayPal, make sure you have a contact in writing, one that not only describes the lineage of the animal but that also provides a health guarantee. Take the time to research the breed, learn about diseases and health problems, then quiz the breeder about them. Make sure she knows what she's talking about and that she tests for hereditary diseases. Ask for referrals, breeders ages worked with and past buyers. Any breeder with their salt will be happy to provide them. There is surely a special place in *** for this breeder! I hope you all get your money back.
Anonim
Sick puppy
We bought our puppy nearly 3 yrs ago now from Michelle ...He should have been flown into Vancouver she changed the plans a few days before and flew him into Seattle! Probably because he was so sick and she knew he wouldn't have gotten through in Vancouver! My partner travelled to get him we paid $100 for food that we never ever received! That puppy travelled all the way from Florida via Washington was even delayed!!!!...With no food! ...By the time my partner got him back to vancouver he was exhausted and very poorly! We had him straight in the vets asap! Who diagnosed corona virus!!!....We had a very sick puppy Michelle said he was ok when he left! Yeh right!!!...The vet said this puppy had the virus before he left Florida it was in his system ...Will add photo of our 1st vet bill and believe me there were many more to follow! ....Luckily for us after months of treatment we finally got him healthy but we have had numerous health problems over the years ....We adore Eric who is nearly 3 now but wouldn't wish what we went through on anyone! Michelle is a disgrace ....We were told Eric was 100% English bulldog but he has long legs and definitely has boxer in him .....
Bruin
Adorable Bulldogs
I received a puppy that was deathly ill. I was told by Michelle that i would receive a new puppy or refund when at 7 months old i had to have Taz put to sleep because of renal failure. We spent thousands of dollars trying to save him. Its been years. Nothing was ever done.
Anonim
Full scam
This people play with your feelings and worst than that with your money! I paid $1300 for a French bulldog I never received.
Maciel
Puppy Scammed: $1500 for Blue French Bulldog -no puppy no refund
On March 23rd, I purchased an 8 week-old blue male French bulldog from a lady claiming her name was Victoria Gutierrez. I had found the advertisement listed on puppyfind.com stating they were AKC registered. Location Miami, Fl. Contact number: 407-228-**** I asked about transferring the payment through Paypal and was informed that it would cost me an extra $500 to do so. At the time, I had just changed my last name to my married name and was having trouble transferring money to her preferred method of Google Wallet, as they needed 48 hours to verify my name change. The breeder then informed me that I could use another method to transfer money directly to her business bank account: SunTrust Bank: DB Puppies account: 100022****833 routing: 06100****. After one day had passed, Victoria called me informing me that she was having an issue finding a direct flight from Miami to Denver and that the puppy would have to stay over night in Texas before transferring to Denver then to Durango, CO where I was to puck the puppy up. I agreed that it would be better to wait until she could find a more direct flight as well as wait until the puppy was a little older to handle shipping. She then sent me a flight itinerary for April 18th in which I was to be at the airport to pick the puppy up at 9am. During the weeks following up to the puppy’s flight, I had accidentally deleted my itinerary. Victoria and I had talked a little on a personal level and she had informed me that she was due to have a baby in two days. I knew that she would be out of reach for a while, so I did not bother as to respect her rest and recovery time. On April 3rd, I sent a txt asking for the tracking number here is the correspondence which I have copied word for word from my txts: (All txts are in mountain time) My Txt: Mon, April 3, 9:17 AM “Hi Victoria, I hope you and baby are doing good and that are recovering well. I hope it's not too much trouble to bug you for two things: I must have accidentally deleted my confirmation email with my itinerary number for Louie. Do I need that number or do I just need to show up at 8:45am on April 18th at the airport with my ID and pick him up at the baggage claim window? If that's all I need to do, no worries . If I need it, would you mind resending it to me. Also, could you send me a picture of him? It doesn't have to be fancy I don't care if he's in the kennel, I just want to see what he looks like now.” Response: Mon, Apr 3, 5:17PM “Hi! Not getting much sleep sorry for the delay yes that's your tracking number!” My Txt: Apr 3, 5:22PM “Yeah, I bet you're not! Congratulations on your newest family member, but I am sure it is quite an adjustment as well. Do I have to have the tracking number when I pick him up? If so can you forward me that e-mail.” NO REPONSE I then tried again April 10th: My txt: April 10, 1108AM “Hi Victoria, just wanted to check up on my puppy. Also, I didn't get an answer on whether or not I needed the tracking number when I pick him up. If I do, I don't have the email you sent me because I accidentally deleted it ☹” NO RESPONSE Once again, on April 15th I tried to contact the business via phone/e-mail/facebook to confirm shipment date and whether or not I needed the shipment number to pick up the puppy. I could not reach anyone. My txt: Sat April 15 8:09AM “Hi, I am suppose to pick Louie up in a couple of days from the airport and I am starting to get worried because I haven't heard from you Am I still set to pick him up at 9am on April 18th from the Durango Airport?” NO RESPONSE My txt: April 16, 8:39AM “I am going to go to the airport on Tuesday at 8:45am and hope that I am taking this little guy home.” NO RESPONSE I drove to 1.5 hours to the airport on April 18th and in hopes of reaching someone. My txt: April 18, 8:53AM “At the airport :)” Response: April 18, 9:04AM “Hi!! Who is this please? Sorry just saw my messages :)” My txt: April 18, 9:06AM “April Gray, I am suppose to be picking up my French Bulldog, Louie Pacino from Durango Airport today” Response: April 18, 9:07AM “Oh yes!! I remember you! My assistant rescheduled a bunch of customers because I am away from work for a few weeks she emailed everyone did you get an email Not sure if you were one of the ones” My txt: April 18, 9:08AM “No I didn't get an e-mail. Oh man Victoria, I have been having a heart attack! How are you doing? I hope you are recovering well Does that mean he should be on this flight?” Response: Apr 18, 9:16AM “Ahhh! Ok let me check for you asap !! I'll call you give me a moment” My txt: April 18, 9:16AM “Ok sounds good. Would it be better if I contacted your partner, so that you could enjoy your maternity leave” Response: Apr 18, 9:16AM “I'm going to give you my personal cell whenever you need something you call me there” This was the last txt I got from her before finding out that the puppy was not on the plane. She did not provide me with her phone number at this time. My txt: Apr 18, 9:40AM “Victoria the puppy was not on the plane” Response: Apr 18, 9:45AM “I'm on the phone waiting on hold to hear back” This is the last txt I got from her that day. I talk to the airline and they start checking records and are able to find out that a puppy is suppose to ship in the following day (Apr 19), and it is registered under my name for pick up. My txt: Apr 18, 9:47AM “They said that its scheduled to come in tomorrow OK about had a heart attack! This is ok! We just had the date wrong. The puppy is suppose to be here tomorrow at the same time. The airport has my name on file it's a small airport so they know who I am when I come looking tomorrow. It's only and hour and 30 minute drive from where I live” NO RESPONSE I drive home that day and wake up early the next morning on my birthday, April 19 to drive back to Durango in hopes of receiving my puppy. Making this a total of a 6 hour journey. The small airport was already aware that we were returning and expecting us. However to our dismay, there was no puppy on the plane. The airport was able to trace back the tracking number to find that the puppy had never been dropped off at the airport. My txt: Apr 19, 9:45AM “Hi, the puppy wasn't on the flight today. The airport traced the tracking number back and found out that he wasn't ever received in Miami. Can you please call me I am more than willing to come get him myself Today is my birthday :(“ Response: Apr 19, 10:52 “:( ok! Give me 30.” My txt: Apr 19, 11:45AM “Ok Any update?” Response: Apr 19, 12:18PM “Not yet love soon” My txt: Apr 19, 12:18PM “Ok, mama. Thank you!” NO RESPONSE My txt: Apr 19, 4:23PM “I spoke with my husband, and we could come get him Hello, I am really hanging onto hope that we haven't got scammed. I am not understanding why it is taking so long to hear back. I am trying to be patient and hope for the best but as the hours tick by and I am not getting any response, I am starting feel more and more dread” Response: Apr 19, 4:23PM “I will personally make sure you're taken care of today” The hours between this, I was frantically searching the internet trying to figure out what I could do. While this was going on, I noticed that the company had posted a new advertisement with the exact same picture use to when advertising the puppy I had bought. While contact was scarce with me several adds went up on their page. My txt: Apr 19, 5:35PM “So I was looking through you FB page and I found an advertisement that was posted today for the same French Bulldog I thought I was buying. I was under the impression that they were sold. Also, many of the FB posts are signed by Michelle. Who is Michelle, is that your partner? Does she have the dogs while your recovering? Does she have access to this phone line and is there a way to talk to her?” Response: Apr 19, 5:44PM “Michelle is one of my partner breeders I have 4 litters” My txt: Apr 19, 5:45PM “Oh ok, am I going to get a puppy :(“ Response: Apr 19, 5:45PM “Of course!!!!” Last response of the day. The next day I try to contact her all day long with no response to a plan of action. I even offer to come and get the puppy and hear nothing. By 8PM I send this message: My txt: Apr 20, 5:02PM “Victoria, I am feeling a little frustrated because I am not getting any answers on what the plan is. You told me that you were going to make sure you handled this directly yesterday, and I have yet to get any answers on what is going on.” Response: Apr 20, 5:04PM “Call me” My txt: Apr 20, 5:14PM “No answer Do you want me to call a different phone? Why would you tell me to call you and not answer? Are you on the phone?” NO RESPONSE My txt: Apr 20, 8PM “I am going to give this one more day for this to be resolved and then I am going to report this situation to the police/Facebook/puppy find. I feel I have been extremely patient and fair. Although you have made contact with me, you haven't given me any direct answers on what the plan is get my paid-for puppy to me. I don't want to this. Victoria, I truly don't want the trouble and I don't want to cause you trouble as well. I know you have 4 kiddos and a business to run. I would much rather have my puppy than a refund, but at this point I would take either. I would even be willing to come to Florida to get him. I hope that you are willing to make it a priority to right this situation.” After this message I get an e-mail stating that her phone had died and to call her on her personal cell: 321-250-****. We start to correspond mostly through this phone and she sends me another itinerary confirmation dated for May 14th. My husband and I were not thrilled with the idea of waiting another 3 weeks, but figured at this point we did not have another choice. During this time our correspondence was very brief and my messages were often ignored. I asked several times for a picture of the puppy since it would have been 6 weeks from the time I made the purchase, but these txts were also ignored. I was able to get my tracking number from her for this shipment date, which was relieving. This way we were able to track whether or not the puppy would be getting on the flight without having to make a wasted 3 hour drive. After reading many reviews, I expressed my concerns about waiting almost another month and not receiving a puppy. I was reassured that this would not be the case. The puppy was suppose to board the flight from Miami on the 13th and I wanted to make sure our communication was good to go smoothly, so I sent a txt on May 12: My txt: May 12, 9:32am “Hi Victoria, just wanted to make sure that I am all lined out for my puppy shipping tomorrow. :)” Response: May 12 9:58am “Hello :) I haven't checked the calendar today they're going to vet and if you're on for tomorrow should be good to go!” The next day I waited 30 minutes after the puppy was suppose to board the flight and then called unitedcargo with my tracking number. They confirmed that the puppy was never dropped off at the airport. I contacted the breeder immediately. This was the messages through the 407-228-**** number: My txt: May 13, 9:52am “Hi Victoria, I just got off the phone with United cargo. My puppy was suppose to leave at 1130 and they confirmed that my puppy was not dropped off at the airport. At this point, I don't want to wait anymore. I would like a refund.” Response: May 13 10:01am “It was just going to be a tad bit delayed time wise not date wise there are 17 shipping/delivering today but OK” My txt: May 13, 10:02AM “At this point, I would really rather have a refund.” Please let me know which is easier. Google wallet: amcurrie1985@***.com PayPal: Aprilmcurrie1985@***.com I know that you are probably very busy today and I understand that tomorrow is Mother's Day. I am going to give you until Wednesday to refund us our money. Otherwise we are going to report this in every way possible.” Response: May 13 10:41am “I completely understand and appreciate your patience. The pup was fine to go today I made sure of it. All it was going to be was just a late arrival that Was all.” My txt: May 13, 10:47AM “Victoria, I will take either a delivered puppy to Durango by tomorrow or a refund by Wednesday. I would be happy with either one If you were able to get the puppy on a plane today and it gets here sometime tomorrow, I will be happy with that. I just need to know when the puppy leaves Miami today. But I don't want to wait any longer than that.” Response: May 13 11:06AM “It would've been today just later than expected I'm trying to reach them now because I told them to take you off calendar” My txt: May 13, 11:24AM “Whatever works best for you, I will be content with either outcome.” I didn’t hear anymore from anyone that day. On May 14th, I started getting responses from the 321-250-**** number: Response: May 14 11:45AM “Hey hun. Happy Mother's Day. They told me you wanted a refund so i will be sending you a form for signature tomorrow” My txt: May 14, 1:44PM “Ok, sounds good thank you! Happy Mother's Day” Monday no email. My txt: May 16, 8:05AM “Hi there, I did not receive the form that was suppose to come yesterday. This is becoming very frustrating. I am out of patience with this situation. I feel like I have done my part to be patient and understanding during this process and I waited for just shy of two months to receive a puppy. Both times I had my hopes up and both times the puppy did not make it on the plane, even though I was diligent to check the following days to make sure all was good to go. I understand how this could have happened the first time, but not the second. I feel at that point, no matter how many puppies needed to be delivered it should have been a priority. I said I would give this transaction until tomorrow to be righted, and then I was going to report it as fraud and theft. I have no desire to go this route, I would rather just have it settled and get out of your hair, but I don't know what else to do at this time. Being patient and understanding hasn't worked. Transferring funds to and from PayPal or google wallet only takes 2 minutes max and I know you are capable of either transaction since that is how you receive payments.” Response: May 16 10:58AM (#3644) “Yes you have done everything. The shipping date was not going to change it was just the arrival time” My txt: May 16, 11:08AM “Which I would have been fine with, but the puppy didn't come. I said I would either take a late delivery on the May 14th or a refund by tomorrow (wed, May 17th). On the 14th I got a txt stating that I would receive a form Monday for a refund. Then Monday came and went - no form. Like I said, I will give this until tomorrow before I move forward with anything. I think that is more than fair. I paid for this puppy on March 23rd at which time he was suppose to be 8 weeks old and ready to go according to advertising. 7.5 weeks is a long time to wait for a puppy.” Response: May 16 11:16AM “The baby didn't come the last time because you said you called and she wasn't shipped and you wanted a refund Otherwise it would've been fine” My txt: May 16, 11:40AM “Google Wallet: Amcurrie1985@***.com PayPal: Aprilmcurrie1985@***.com Either one of these accounts is an option for a refund.” NO RESPONSE I had given them a deadline for a refund on May 17th, stating that I would otherwise report this event as fraud and theft. Here is the messages received on the 17th: Please note in prior txt messages that I had already stated my preferred method of transfer as well as provided both accounts: Response: May 17 1:03PM (#5485) “Hey April :) do you prefer a check or electronic transfer” My txt: May 17 1:03PM “Hello, I would prefer electronic transfer, please.” Response: May 17 6:36PM “Paypal or google wallet” My txt: May 17 6:40PM “Whichever is easier for you. PayPal: Aprilmcurrie1985@***.com Google Wallet: Amcurrie1985@***.com” Response: May 17 7:57PM “Ok can you send me a formal email requesting to cancel” Email Sent May 17 8:38PM To Whom it May Concern: I am requesting a refund of $1500, which was paid for a male Blue French Bulldog on March 23, 2017 to: DB Puppies Suntrust Bank, 06100**** Account: xxxxxxxxx3833 Confirmation number: 002170****2153 This request is being made due to breeder unable to send puppy on scheduled flight from Miami, Florida to Durango, Colorado on April 19th. Second Delivery date was arranged for May 14th. Breeder was unable to get puppy on scheduled flight from Miami @ 1130 on May 13th due to unforeseen circumstances on breeders end. At which time a refund was requested. Breeder informed me that the puppy would be delayed in time of delivery and not date of delivery. I agreed to either receive the puppy at a later time on May 14th or a refund by May 17th. Breeder was unable to schedule later delivery time on May 14th. At this time a request for a full refund is the desired out come. Electronic transfer (PayPal or Google wallet whichever method is easier for the breeder) is the preferred method of payment: PayPal: Aprilmcurrie1985@***.com Google Wallet: Amcurrie1985@***.com If you have any questions or concerns please feel free to contact me via phone or email at anytime. Sincerely, April M. Gray 619-244-**** Email Response: May 18 Thank you for submitting this request for a refund. Please allow 7-10 business days for processing. The funds have to be sent into Paypal to then be sent to you. Thank you! My Email: May 25 Ok, so by this email. I am guaranteed to have my refund no later than June 1st, correct? Email Response: May 25 Yes ma'am hope all is well My Email: Jun1 Hello Victoria, According to this e-mail, I should be receiving my refund no later than today via PayPal. PayPal Account: aprilmcurrie1985@***.com So far I have yet to receive anything. I have transferred money to PayPal accounts before and know it only takes less than 30 seconds to receive a confirmation email when funds are transferred. I feel that I have been more than patient and accommodating with this situation, and have allowed ample time to correct the transaction. Sincerely, April Gray Email Response: Jun 1 Yes absolutely you have been. I have been out of town since before the long weekend for puppy nanny service and 2 breedings I will check on it today My Email: Jun 3 I still have not received a refund. At this point I am going to go to the BBB, put in a police report, as well as file criminal fraud with the department of justice . I am not sure what other options I have at this time. Email Response: Jun 3 You've been extremely patient. We did send the funds into wallet last week but it takes a little to clear im sure Monday it will be in there. Keep in mind you can still get a pup My Email: Jun 3 I was told that it was being transferred to PayPal. Email Response: Jun 3 No we asked which method. We have both but Paypal is a mission unless you want to do Paypal cash cards My Email: Jun 3 I don't have a preference as to which electronic method it is (PayPal or Google Wallet). I will give this until the end of Monday to see if my refund comes through and then I am going to move forward and report it. Email Response: Jun 4 Tomorrow morning it will be sent June 5 no refund. My txt: Jun 5 1:10PM “You said you would transfer fund this morning to google wallet. I called and they said that if funds were transferred I would see it right away and that there has been no activity towards my account Like I said, I will give it until this evening and then I am going to report it. You have not followed through with one thing you have said you were going to do during this whole mess.” Response: Jun 5 4:16PM “You'll have before 8” My txt: Jun 5 9:22PM “It's past 8” Response: Jun 5 9:31PM “Have not forgotten you Just tried I tried to send it is telling me you are needing account verification tomorrow please call google support so they can ID verify you What email account are you sending it from?” My txt: Jun 5 9:33PM “What email account are you sending it from?” Response: Jun 5 9:34PM Paymyinvoice102012@***.com I immediately logged into my Google Wallet account, which I now have an App for on my phone and was able to request money to this e-mail account, meaning there is no issue with verification. When I told her this, again I got no reply. I have purposefully written this complaint with the exact words and timing, as it leaves no argument in this case. I am not even sure if this person’s name is really Victoria or if it is actually Michelle using a different name. I informed her that I was writing this complaint and of course promised me a refund again today.
Anonim
WORST EXPERIENCE EVER!!!!
Worst puppy buying experience ever!! I have purchased 2 other pups from other breeders online in the past.....no problems......this was a mess.....first my pup was delayed past Christmas......ruined Christmas present........then the pup was too heavy (because it took so long to ship)....then we picked another one.......waited weeks for her to be shipped......then it was too cold to ship...Cancelled the order!!.......filled refund paperwork out in January....still no refund and get nothing but the run around!! (had a baby, need you to open a google wallet account so it will be faster etc).......SCAM, SCAM, SCAM!!!
Mckayla
Short Review on April 21, 2017
Does business now under name of English bulldog & french bulldog puppies for sale. SCAM! Poor communication, canceling orders last minute, offers refund but does not respond to any messages, emails, or phone calls
Anonim
Ripped off
We purchased a dog from this lady also.We did get the dog but nothing else.She claimed the dog had a chip which we found out after taking it to our vet that it did not.We also paid the extra 500.00 for the registration paper work as we were going to be breeding the dog .We ordered the paper work the same day as the dog and still have not received them We have contacted her many times and also texted her.All you ever hear is one excuse after another.We purchased the dog in November of 2015.We have filed a complaint with the attorney general of Florida. This company also has many complaints on other sites
Anonim
Short Review on March 09, 2017
I believe that is the same puppy I wanted to purchase. Wow this Michelle *** is unbelievable.
Anonim
Horrible experience!
Purchased a puppy from this "breeder" for my daughter for Christmas. The day it was supposed to arrive ( 2 days before Christmas) the seller called and said the puppy was not being shipped as expected. No valid reason...ruined my daughter's Christmas. Nothing but excuses and lies for the next three months. Finally got a refund after 3 months and only after involving law enforcement. Was promised a gift certificate for another puppy which was just another lie. Don't waste your time with this incredibly unprofessional breeder with no integrity. Unfortunately the website assured me this was a legitimate breeder with no prior complaints which obviously was a lie. Whole experience was incredibly disappointing and infuriating.
Anonim
Puppies
I tried to purchase a puppy yesterday from this company ,but when she found out I was in Orlando, she wouldn't answer the phone or anymore text. After reading all the other complaints I understand why now. still looking for a English bull dog puppy, if anyone knows of one in the Orlando area. I tried calling and texting all evening and today but she is not responding to any of my text or calls. I would not recommend her to any one who is seriously looking for a English bull dog. thank you for listening and good luck to any one who is looking. I will continue to look
Anonim
Short Review on February 26, 2017
This breeder is a scammer and a liar. she will try to rob you for your money. dont know how they are not behind bars. STAY AWAY!!"
Anonim
Don'tttt ever deal with then
Don't ever ever deal with Michelle and her assistance Suly. Worse business I ever had in my life. They are terrible and after they take your money they will never send you a dog nor a refund. Stay away from then. They took my money and started to put excuses and never ship the dog. She said she was pregnant and her husband was in coma at the hospital. Then she show me a picture of a dog that look like it was dying. it was so skinny. She is awful, she don't talk to you, all she does is text you. 3 months after I sing the refund cancelation form and still no money back. Stayyyyyy Awayyyyyy.
Anonim
Never got my dog!!!!!
This company is brutal, Michelle jerked me around for 2 months. I asked to go see the dog in Florida. She said "I thought you live in New York" I said I do, but I also have a house in Florida. I would like to drive over and visit the dog I purchased. She told me she needs 2 weeks notice for a visit and in 2 weeks you'll have the dog.. Told me she was shipping the dog on a Tuesday morning from Miami and would land at JFK 11PM Wednesday night. I asked her who ships a dog and keeps them in cargo for 30 plus hours. I will come pick up the dog. There was nothing but excuses and lies. She never answers her phone, she has 5 kids, the dogs are sick BLAH BLAH BLAH. after not getting the dog I wanted she said oh I feel bad I will ship you another dog. So now we are up to the bate and switch part of her program.. No Michelle I don't want you to pick a dog for us, we already picked a dog, She than tells me the dog is to fat to fly.. I asked how fat can an 8 week Mini Bull Dog be? Oh he is fat his father was fat.. Is she kidding it was devastating what she put us through for weeks.. Asked about the dogs parents, what shots he had the food he is eating normal questions a breeder should have an answer to... She NEVER GAVE ME AN ANSWER TO ANY OF THESE QUESTIONS. STAY AWAY from Michele and her partner in crime Suli Hernandez.
Anonim
Adorablebulldogs - English Bulldog Puppies For Sale Adorable Bulldogs Adorabulldogs Review
Dont ever ever trust this business. Muchelle is a liar and since the very fist momento that she talks to you she knows what will be the trick. I deposit on her account $800 on Octiber and today is December 17 and still no puppy and no refund. She will start putting words on your mouth and saying thinks that you mever said. She doesn't have a heart, she doesn't have a soul. She ever started telling me that she was pregnant, then that her husband was at the hospital and a lot o think to not to delivery the puppy. Dont ever ever use this business.
Zarinah
Never got a Puppy nor my Refund
I purchased a puppy on 8/7/16 and it was to be shipped on 8/26/16 an hour before the flight I got a call from a Suli Hernandez stating that the puppy wouldnt be coming that he had some "loose stools". And that in a couple weeks there would be an issue because the puppy cant ship if over 11 pounds. So that this puppy couldnt be shipped. I immediately asked for a refund if they were not going to ship the puppy. I was told they would refund my money which has yet to appear. I never got a refund from them to date. After I paid for the puppy it was almost impossible to get ahold of them or any answers to my questions. On August 26th after I asked for a refund I got a text from Michelle stating that I was lying...That all I had to do was say it was ok to ship puppy even though he had loose stools. I was not told that. I never lied to her but I feel I was lied to since I was to get a puppy yet the puppy showed up on multiple other sites with a different birthday then I was told and was updated on the other website (puppyfind) a week after I purchased him. Incidentally if you do an image search of her past customers many of them will be found on a website called robsbulls.com with the exact same caption as on her facebook page. I asked for an updated photo of the puppy I bought and one was not provided to me. I also asked Michelle why he was on other websites with a different birthday and she told me "not to worry about that" it didnt matter. I also asked for the vet certificate to be emailed to me and was told they would email it over and that never happened either. I want my refund!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!