access-bank Reviews
Banks

Access Bank

2.6/5 - based on 320 reviews

Access Bank Overview

Access Bank has a 2.6-star rating, derived from feedback provided by 320 customers. In the Banks category, it secures the 32th position out of 469 companies.

Rating

5 stars
4 stars
3 stars
2 stars
1 stars

Contact Information

Website

Phone
+2 341 877 1491

Address
14/15, Prince Alaba Oniru Road, Victoria Island, Lagos, 234-1, Nigeria

Contact Access Bank Customer Service

Access Bank Reviews

1/5

Money sent not recieved

15500 I sent to access bank since on the 15th of this month , I haven't seen it. From palmpay to access bank.

1/5

Resolved: I can't have access to my account

Updated by user Aug 14, 2023

Company fixed the issue and I have been provided with product or service ordered.

Original review Aug 14, 2023
I can't have access to my account true mobile phone while dialing 901 they shoulded me that I can't have access to my account true mobile phone,no messages no nothing I don't understand why I need help from you please

1/5

I forgot my bvn

I wanted to login my mobile account but its asking for my bvn and I dont have my bvn close to me I will be glad if you can help me to get it thank you

4/5

Debit card request update

I made a request for a renewal of my debit card but yet to get same from pickup branch even though I am told card is in the branch.

1/5

Please sir I make a transfer of money to someone but he didn't see it and the debit me

Please sir I make a transfer of money to someone but he didn't see it and the debit me. This is my account number 176964****

1/5

For access bank to refund my money

I went to paga to collect money from my access bank and they told me there is no service I later know they is know money in my bank again

3/5

Took loan and paid back and why the refusal for more loan

Its just sup rising that when i requested for loan after paying the one i took before. Whynthe refusal to give me mre

5/5

To get feed back

Please sir/ma I opened student account is it possible for me to received dollars or any other option

2/5

Non refundable

Access Bank refuse to refund my #6000. The transaction was declined from a POS on the 22nd of March 2023, Instead their customer service is responding with a transaction made on the 21st of March,2023. Meanwhile the mail sent to them and the evidence of transaction shows the correct date the transaction was made which is 22nd of March.

5/5

Money sent out not delivered

Updated by user May 13, 2023
I need my money refound

Original review May 13, 2023
I sent money out from my acces to my kuda couldnt see the money I sent out delivered so pls help Need it

1/5

Irreversible credit money

I made transaction of #50000 from my Zenith Bank to my Access Bank on the 31st of March till today I haven't been credited and I made complaint from both banks, (Kindly be informed that the referenced transaction was successfully processed from our end) this message was sent to me today from Zenith Bank that the transaction was successful to Access Bank but I haven't received credit alert from Access and this is really affecting me. I've been lodging complain for the past 3 weeks and nothing has been done. This was the session ID given to me from Zenith Bank 000015****311703****236002**** that the transaction was successful I'm looking forward to hearing from you. Thanks

1/5

Transaction declined but debited amount

Pos transaction I withdraw #21000 and it decline and I was debited from my accounts 001106**** on 14/04/2023

1/5

WRONG DEBIT

Updated by user May 17, 2023
Not resolved at all.Access Bank has been playing me back and front without reversal.

Original review Apr 03, 2023
I made a withdrawal of #6000 from my account 003743****(Afolarin Rebecca Funmilayo) with my ATM card on the 22nd of March 2023 on a palmpay POS which was not successful(DECLINED),but my money was deducted and yet to be reversed back up till this moment.

1/5

Resolved: I forgot my password

Updated by user Mar 22, 2023

Company fixed the issue and I have been provided with product or service ordered.

Original review Mar 22, 2023
I changed my phone and I like to log new app into the device ,,,_____-----++++++++++++++++++++++++++++++++++++++++

1/5

Resolved: Access Bank - Review in Banks category from Lagos, Lagos

Updated by user Mar 14, 2023

Company fixed the issue and I have been provided with full refund.

Original review Mar 14, 2023
I send 1700 to this accountnnumber 306484**** first bank February 21 the person dont see the money and they dont refund the money back to me

1/5

Resolved: I need session id

Updated by user Mar 06, 2023

Company fixed the issue and I have been provided with full refund.


Updated by user Mar 06, 2023
Yes


Updated by user Mar 06, 2023
Full refund


Updated by user Mar 06, 2023
Smoot


Updated by user Mar 06, 2023
Full refund


Updated by user Mar 06, 2023
Interesting


Updated by user Mar 06, 2023
Full refund


Updated by user Mar 06, 2023
Full refund

Original review Mar 06, 2023
I used my app to send 60000 to my post machine but it debited me an I did not see the money in my post I need my session id.

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