3 Day Blinds Overview
3 Day Blinds has a 1.7-star rating, derived from feedback provided by 23 customers. In the Blinds, Curtains and Shutters category, it secures the 8th position out of 38 companies.
Rating
Contact Information
Website
www.3dayblinds.com
Phone
(888) 660-8459
167 Technology Drive, Irvine, California, 92618, United States
3 Day Blinds Reviews
robert
It took six months to get my order installed. It was installed poorly. The company overcharged my credit card. I have sent three emails to customer service over the past three months and have not rec.
Quality and service with company was lost long ago. They have failed to live up to their advertising.
steve
3day blinds customer service , has no customer service
We ordered blinds for a commercial installation, it was for the State of Indiana The project was measured multiple times the order was only partially installed even though each time they measured the office space never changed or rearranged they decided they were not installing and left what blinds they had with them was what they left behind Oh did i tell you they did not have all the blinds further if you could believe it I'm of the understanding that the material ordered was out of stock so partial order was as ordered and what was left on the floor is different material DON'T USE THEM, IF YOU DO DON'T PAY THEM UNTIL THE PROJECT IS 100% COMPLETED You want to talk about customer service, we have been waiting for going on 3 to 4 weeks for a response in some attempt to get to the bottom of things. Laura Sifuentes with customer service has no care of urgency, and we are sitting here trying to get the State tenant to not be as upset as it appears I am here because we the landlord are looking real bad. oh! For reference the order started on 12 /9/2022 it is now 3/29/2023 and nothing is set up to take care of the customer (Order Number: 107****) What a joke this place is, I've warned you ! Buyer beware
Paula
Refund
Please read all correspondence from myself and 3 Day Blinds. This company is not doing business in good faith. Each email tells me YOUR CHECK IS IN THE MAIL. This company is not trustworthy. Do not do business with them. Good Morning, Today is the 3/10/2023 and still no refund. This is my final request for payment. I expect this check to be overnight to me with the delivery conformation number and receipt emailed to me no later than today 3/10/2023. Paula T Sent: Monday, March 6, 2023 1:44 PM To: Paula T Subject: Re: REFUND 4th notice Good morning, We truly apologize for any inconveniences this may have caused and we appreciate your patience. You should receive a check in the mail by 03/10/23. If payment is not received please contact us 800-800-****. Please feel free to reach out if there is anything else we can assist you with. Thank you and I hope you have a wonderful day! GENEVA SEAGRAVES Customer Care Team 3 DAY BLINDS On March 5, 2023 at 5:26 PM PST Geneva, This is absolutely not true. I have not received a payment and it is well passed the time frame. I am at this point reaching out to the legal team and will be seeking damages, Paula T From: Sent: Friday, March 3, 2023 3:31 PM To: Paula T Subject: Re: REFUND Hello Paula, Thank you for your email. Our records indicate a check was sent 02/17/23. Please allow up to 14 days to receive by mail. Please feel free to reach out if there is anything else we can assist you with. Thank you and I hope you have a wonderful day! GENEVA SEAGRAVES Customer Care Team 3 DAY BLINDS On March 3, 2023 at 8:20 AM PST Gabriel Hernandez and Customer Care Team, I am writing to request an immediate refund of $3101.32 that was paid to your company, 3 Day Blinds, on 1/31/2023, for a confirmed cancellation made on 2/2/2023. Despite repeated attempts to reach your customer service department, I have yet to receive any satisfactory response or confirmation of my refund request. As per our agreement, any cancellations made within 3 days are eligible for a full refund. It has been more than 72 hours since my cancellation request was made,( EXACTLY 32 days) and I am yet to receive any confirmation of my refund or any indication that it is being processed. This is highly disappointing and unacceptable, and I urge you to take immediate action to rectify this situation. Therefore, I am giving you 48 hours from the receipt of this letter to refund the full amount of $3101.32 to my account. Failure to do so will result in further escalation of this matter to the relevant authorities. I trust that you will take this matter seriously and take prompt action to rectify the situation. Thank you for your attention to this matter. Sincerely, Paula T From: Sent: Thursday, February 9, 2023 4:04 PM To: Paula T Cc: Nelly Ala Subject: Re: Cancellation and Refund CAS-130****-R2N5 Hello Paula, Order 113**** does show cancelled on 02/02/2023. Your order shows paid by check so your refund would be by check. Please allow 10-14 business days. If you have any questions please contact Customer Care at 800-800-**** Mon-Fri 6am-5pm PST. Thank you, Gabriel Hernandez Customer Care Team 3 DAY BLINDS 1.800.800.3329| Integrity | One Team | Superior Client Experience | Excellence | Passion On February 9, 2023 at 12:50 PM PST wrote: Customer Care, On February 2, 2023 I cancelled my order with 3 Day Blinds (CAS-130****-R2N5. I still have not received a refund to my account as you have cashed my check and have my funds. It has been 7 business days. I expect to receive a fund immediately. Your customer service has been extremely poor. I would never recommend this company, Paula T Date of experience: January 30, 2023
Anonim
Unpaid medical bills
I have unpaid medical bills because you guys changed my insurance coverage and didn't tell me you kept giving me Aetna card and not signal these bills need to be paid to Mary Washington hospital and regional hospital ASAP thank you
Anonim
Charger for blinds
Still no help. Still cant put blinds up or down because I wasnt given the charger cords for blind to be opened or closed. I was promised a service call and still no call or text or email. I bought fifteen blinds (about $25,000) and this is how 3day blinds treat you. Six windows were installed from ceiling instead of top of window. I feel like I paid for about three feet of blind on each of the six windows that certainly wasnt needed. Every time I have to charge them Ill have to pay a handyman to do them because the plug is at the ceiling. Theres no way I can get up that high. I have never had such bad service from any company. Ruby Lake 941-580-**** 920. 61st west. Bradenton Fl 34209
Lauri
Two orders wrong
I have placed two orders and believe their numbers are 106-**** and 110-****. Both orders were delivered incorrectly. The first order is still not right, and had to have parts re-ordered once again. The second order did not even come in correctly. The second was supposed to be for one window the same as I did for the two windows in front, and instead of coming like they did in my living room, the sales rep ordered them as one piece. I had a long discussion with the sales person on why I needed the three individual with remotes because I have a hip problem. I assume that when the contract said one window, that we were referring to the fact that I was only doing one window this time. The sales rep did not leave me with any written information. It is difficult for me to read much on my phone in email, I am not able to get around and your representative knew that I was bedridden. I'm really disappointed that no one took the time to confirm the order, nor did the sales rep get it anywhere near close even though she had been here for the first order and I had noted that I want the same thing as I did in the front windows. The remake has been submitted and the re-order of the valance on the first order has been resubmitted also. I feel so sorry for Matt, the installation resolution manager, as he has had to deal with the consequences of the orders either not going through correctly or being ordered incorrectly. I do know that the issue with the first order was incorrect measurements by your sales representative, so it does not surprise me that the second order was not what I asked for. I am requesting some assistance from corporate, to ensure that both of these remakes are now handled correctly and that I do not have to worry about what is going on. Needless to say it's very frustrating when both orders go wrong and the first order is still wrong on the second delivery. Thank you for your time, I really appreciate hearing back from you soon. Lauri Sowa
Anonim
We are notg Ttim any help as to install new
First you recall our blinds. They were extremely dangerous batteries which your company sold to us. Then it takes 6 weeks to get them. And its impossible to get an appointment to install them. I was supposed to get a call from installation today and yesterday. No phone call from installers company. If I dont get a call Im going on all my social media platforms and tell them how absolutely terrible your company is. You suck as a company. Please help. I cant sleep without the blinds. Help please.
Hallie
FRAUD!!!
DO NOT USE THIS COMPANY NO MATTER HOW GOOD IS SOUNDS! Read all of these reviews, and I could relate to every single one of them. This company should NOT be in business. It's a joke and bottom line...Fraudulent! Nothing fits correctly, nor did they install them properly. THEY LOOK HORRIBLE! They also damaged by home during some of the installs. Now I'm lucky to get ahold of customer service. I will be challenging this entire purchase ($10,000) with AMEX because even if they do resolve these issues, the quality is so POOR! Not to mention...NO RECEIPT or ORDER NUMBER until weeks later when i asked for confirmation repeatedly
DM
Had blinds installed today but I cannot reach to open. Also you can see in when closed.
I tried to call sales person and company the message told me there were 29 people in front of me then disconnected as I waited. I paid over 700 90 for 4 small blinds.v
David
Shade missing charger
Ordered it one week ago. Lady told me it would be here by April 29. Called again this week, a lady she would get back to me as to what was happening. Have not heard
Laurie
Fraudulent practices, terrible customer service
I ordered 1st week of nov. a large shade with pulley for my Sliders. I picked out from the only fabric swatches that were in stock per the rep. I also ordered large motorized shade for lanai from fabric swatches only in stock. I explained lanai got very hot due to sun & no air in that room, given it was my office, I needed all as quickly as I was told in a matter of weeks. I paid the requested deposit approx. 1,300. I was told it would be a matter of weeks once again. I left 1 msg end of nov. with no call back. I called in beginning of dec got vm left msg. No call back. Called again got vm left msg & asked for a mgr to call me. I received a vmail from (another named companyname) in beginning of Jan. stating they were the installer for 3Day blinds & wanted to set up apt to come over.. I returned call & got vmail. I called again & actually got a person who said the earliest they could come would be end of Jan. I told them of my dissatisfaction & said again I needed to still speak with a mgr. she explained the installers has covid. I told her ok with the end of Jan but I was not happy & I needed to speak with a mgr. I also asked that I be contacted the night before my apt. As I was self employed & if I had opportunity to work the day of the apt with the 4 hour window I was going to work & I would be forced to pay someone to be present if I could not. On Jan 19 I was informed by my 1 & only credit card company that my payment was overdue even though I have minimum taken out on the 16 before the due date. Which an email informed me on the 17th that payment had posted. That 1 & I only card is used for emergencies and/or household. Then again on the 20th I was informed that I did not make the minimum payment due. Upon checking my Citibank acct. In between my work apts. I saw I had a charge from 3 day blinds for approximately 1,300 . I contacted Citibank & explained the situation & we had to do a stop authorization on my old min. Payment & then a new authorization for the new min payment. I explained to her the situation with 3 day blinds & that I did not authorize this lady payment as I had not received the product that was promised to me in a matter of weeks & that I had no intention of it going on this charge as It was my intention to pay the amt due after the product was received & installed & I was paying with my debit card (cash) The rep was very nice & said we can increase your limit which I declined as it was my intention to pay this 22 percent interest credit card off as soon as I was able. I asked her if I should dispute the 1,300 as I didnt authorize it as I didnt receive it. She recommended I contact 3DAy blinds. I have had not been called back by a manager on previous attempts so here I am. I will give it a go again tomorrow in between work as I have nothing to do all day (not!) I have been in customer service for approximately 35 yrs. I understand there is covid I really do as I have lost loved ones with it, I put myself at risk daily as I work with the public, I know there are going to be delays but not to return a customers multiple calls, to fraudulently state the product ordered would be installed in a matter of weeks. To pay the entire amt. for a product & not even deliver it in the agreed time, to take out the remainder of the balance for products not even delivered with out getting prior authorization is not the way to do business. I am paid solely on commission, I do not even get paid sometimes up to 10 days after the consumer/client has received their product. If I did business like 3 day blinds which by the way should not even have that for a name. It should be whenever you get blinds My business is 99 percent referral I highly doubt 3 day blinds can say the same. A very unhappy consumer or let me say customer as I have not received any goods just paid out 2,600 + when I should of gone to another company.
Anonim
Deceptive practices.
Early Nov. I met with a very nice/educated rep & had measurements done for my lanai &my mbr sliders. I ordered the motorized shade for lanai. I specifically inquired if the fabric was in stock as I did not want to wait. The lanai was very hot as no air in that room & the room had just been converted into my office. I was told yes in stock & it would be a matter of weeks. I ordered a pull shade for mbr as I could not afford to do the motorized for that room also. I specifically inquired again that I would only pick a fabric that was in stock & I did. I was told in a matter of weeks. I put down a 1,000. Deposit which might not seem like much to some people but it was for me. I called 2 times in December & left msgs.& asked for a mgr to contact me. I received no call back, I received an email stating they were in beginning of Jan. I rec,d a call from the installer which I returned & left msg & I tried again & got a actual person who said earliest they could come out was end of Jan. I explained I was not happy but agreed to the end of Jan.apt. I was told they would call me night before with time slot. I explained that i was self employed & I couldnt be at house if I had an opportunity to work & would have to hire someone to be there. On Jan 19 I was informed by my credit card company my payment was late (even though I have automatic payment from my bank done on tne 16th due date. I have stopped using that credit card unless an emergency arises & I keep a maximum limit to spend as i will only allow myself a small amt of Debt. 3day blinds put on my credit card approx, 1,300 + for product I have yet to receive in a matter of weeks in addition to the 1,000. So approx. 2, 300 + & no product that was promised to me in a matter of weeks. Nor has any mgr. ever returned my phone calls. I have been in customer service for approx. 35 years & I am astonished on how 3 day blinds (note the name of the company) treats the consumer.
Anne
Question
Welcome to phone *** Absolutely poorest customer service service. It would be nice to speak with a human.
Anonim
This business takes your money and disappears
3 Day blinds have taken my money but not delivered the blinds. Once the sales representative come and measures for blinds to be installed he is no longer accessible. The company does not respond to calls or any requests for help. They are a scam!