2K Support Overview
2K Support has a 2.1-star rating, derived from feedback provided by 338 customers. In the Games and Movies category, it secures the 27th position out of 360 companies.
Rating
Contact Information
Website
support.2k.com
Phone
(646) 536-2842
110 W 44th Street, New York, New York, 10036, United States
2K Support Reviews
Fitzgerald
It reset twice now.. and both times I just got to 10000 (ten thousand)
Borderlands 2 my badass rank reset back to 0 again but my challenges didnt reset xbox series X gamertag L1LTR34Ko
JONAS
WRONGFULLY BANNED FROM 2K
IM WRONGFULLY BANNED ON MY ACCOUNT ZO2100 I DONT BUY NO MT FROM NO COMPANY I ONLY USE THE PLAYSTATION STORE TO BUY VC AND ILL LIKE TO SPEAK TO A SUPERVISOR OR A MANAGER OF MYTEAM TO DISCUSS ALL MY TRANSACTIONS ME BUYING MT OR VC AND WHY I GOT BAN PLEASE CONTACT ME 508-493**** OR MY EMAIL ADDRESS IS ZO199****@***.COM LIKE TO HEAR FROM A MANAGER OF MYTEAM
Somaya
Because I didn’t get my victor endgame after I pulled it it said error’s
Because i pulled and victory webanbaby and after it said error and then i logged back in and i didnt get it also this happend to me before and I brushed it off but I have proof I pulled this card I have a pic because I took one cause it one of the good cards
Tyler
I didn’t get my rewards from the serving green event
I participated in the event and didnt get my rewards I restarted my game and still nothing popped up
Maelynn
Mycareer player gone
I need a call back asap myplayer is not showing up I need a to get this fix I can not play its making me started all over with my player
Matthew
Wrong number
Default my playstation back It's Original when I downloaded the game my player didn't loaded back and been save over in the Clouds and I can't get my player back
Lilli
Dlc not downloading for wwe 2k23
Wwe is not working, it says it needs to update even tho i have it fully updated i really need help. Thanks
Anthony
Didn't receive vc
Didnt receive my virtual currency I need my vc or put the money back on my card I need it an I need it now thats bs yall snatched my money and give me my vc after the purchase
Keicie
My career file was lost 2k23
Yes there is still a problem no one reached back out to me I still don't have my vc are myplayer so yes it is
Linda
I have been hacked
Me and this guy was doing a trade and he changed my account info and I well like to get my account back
Amir
Got the wrong plat form vc
Can u help me switch it over I didnt mean to but the wrong vc I thought it was for ps5 can u please help me
Namari
I need my refund
i bought the iridescent skeleton in 2k23 and the skeleton i got was the regular skeleton not iridescent. My gamertag is "marmarbuckz"
Julio
2k customer service ignore my messages
Good afternoon I have sent 2k support several emails of which they ignore. Its been 5 days since this problem started and still I havent gotten any help. This by the way is an easy fix . I know that because I had this problem before and they fixed it within 24 hours the first day . I have spent over 500 dollars in this game and am a loyal paying customer . So the question is why am I being ignored ? This led me to get a refund equaling 100 dollars worth since you guys dont want my money . Please help and hire people that actually do their job . Thank you Sent from my iPhone
Julio
Have an issue with my game
Been having an issue with my game for 5 days now and all 2k does is ignore my messages . Still waiting for them to fix my game . They need actual workers not people that sit and do nothing and get paid . This is the second time I had this issue but the first time it was fixed within 24 hours . Now its been 5 days .
Gregg
Corrupted player
My 2k player was accidentally deleted i have spent money on this player and i really need it back i love this game but it would be better if i can get my player back
Andrew
Your 2k support in NBA superCard is lying & incompetent contact me or Im filing a lawsuit
I accidentally bought a pack that was 5000 credits & reported it 3 times b4 I was contacted & I described what happens multiple times so when the support guy contacted me I told him what happened multiple times & even sent screenshots & everything to back it up so when he contacts me he brings up an old claim I made about 650 credits 6 months ago that was already settled, so he contacts me again saying he can refund 650 credits I have all the emails & proof I don't know if the ticket now he is accusing me of using profanity because I said he's on drug because I never said anything about 650 credits & that he is talking about an old ticket that I literally have the email about & I asked to talk to a supervisor or manager, but he never put me through & said he's closing out the ticket look I buy my credits $100 pack @ a time & there is nothing in the store for 650 credits & hasn't been in about 6 months you guys need to look into this because I'm going to get legal representatives involved I'm not about to be played with or lied to when I spent thousands in this game look he even acknowledged it was 5000 credits then jumped to 650 I want my credits, or I'm refunding my $320 I spent in the timeframe I can get a Google refund